Information Technology Officer
Information Technology Officer
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Job Description
About ATSICHS Brisbane
ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.
ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).
See more at our website -
Description
About the Role
The IT Officer position is a critical role within the IT department responsible for providing advanced technical support to end-users. The role requires a blend of technical expertise problem-solving skills and exceptional customer service abilities.
Duties
- Install and configure hardware and software.
- Provide technical support for hardware software and network issues ensuring timely resolution of requests and problems.
- Perform routine maintenance and updates on IT systems ensuring optimal performance and security.
- Monitor and enforce IT security measures to protect data and systems. Monitor and maintain access control endpoint protection and backup solutions.
- Provide training and support to staff on IT systems and software.
- Create and maintain documentation for IT systems configurations and procedures.
- Plan and execute IT projects including system upgrades migrations and installations.
- Evaluate and recommend new technologies to improve efficiency and productivity.
Culture
Enjoy working in an organisation that makes a difference in the community. Join our friendly and supportive team that will help you grow personally and professionally.
Benefits
- Base salary of $75000 per annum (depending on qualifications and experience).
- 12% Super Not-for-Profit Salary Packaging (Increases your take home pay).
- Permanent full-time position.
- Laptop provided.
- Work for a community-controlled organisation.
COVID-19 Requirements
- Immunisation history showing you have received two doses of a Covid 19 vaccine is encouraged.
Skills And Experiences
- Certificate 4 in relevant field.
- Minimum 2 years experience in similar IT related role.
- Proficiency in Microsoft 365 Windows server Networking and Azure.
- In-depth knowledge of IT systems software and hardware.
- Ability to empathize with users and provide solutions that meet their needs.
- Ability to manage multiple tasks and priorities effectively.
- Ability to work well within a team and collaborate with colleagues.
- A commitment to staying current with emerging technologies and best practices.
- Strong analytical and troubleshooting skills.
- Working with Childrens Card (Blue Card) or be eligible to apply.
- National Police Check.
- Drivers Licence.
- Evidence of work rights.
- Travel between work sites on a regular basis.
Preferrable
- Microsoft 365 or Azure Certified.
How to apply
If this sounds like you please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.
Only successful applicants will be contacted.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
