Open Jobs Manager, Labour Relations (Toronto or Montreal)

Job Type: Full Time
Function: Human Resources

Work Option: Remote - Toronto or Montreal

At Sephora Canada were passionate about finding and sharing beauty in the world. Our constant innovation our ability to see and lead trends and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities in our differences our experiences and in the spirit of our employees.

ABOUT THE ROLE:

As Labour Relations Manager you will play a key role in driving Sephora Canadas labour relations strategy fostering a positive workplace culture and maximizing the potential of our people. Acting as a trusted expert youll collaborate with HR Employee Relations Legal and business leaders to identify labour risks shape workplace programs and deliver impactful training. Your proactive approach will ensure compliance with labour laws and align employee feedback with meaningful action creating a supportive and thriving environment for all.

WHAT YOULL DO:

• Champion a positive employee experience by executing proactive labour relations strategies that foster engagement build leadership capability and resolve issues with care
• Partner with HR Legal and Operations leaders to identify and address workplace trends and risks through audits assessments and thoughtful insights
• Act as a trusted advisor on policy interpretation compliance and best practicesensuring alignment with labour laws and Sephoras values
• Monitor evolving labour trends and legislation providing expert guidance to keep our practices current and people-focused
• Design and deliver engaging training for leaders to strengthen communication boost engagement and embed labour relations priorities
• Support operational readiness during complex or time-sensitive situations with strategic planning and calm execution
• Collaborate cross-functionally to assess the impact of policy and program changes on our workforce and recommend thoughtful adjustments
• Contribute to collective bargaining and contract administration when needed always with a collaborative and respectful approach
• Build strong relationships with field leaders to stay connected to team morale engagement and emerging needs

WHAT YOULL BRING:

• A Bachelors degree in Labour Relations Human Resources Law or a related field
• 58 years of progressive experience in Labour Relations or HR with a focus on union avoidance and providing impactful field support
• Expertise in Labour laws and regulatory compliance to ensure strategic and informed decision-making
• Demonstrated ability to navigate complex situations and achieve meaningful outcomes across diverse stakeholders
• Exceptional training facilitation and presentation abilities to engage and inspire teams effectively
• Outstanding negotiation and conflict resolution skills that foster positive resolutions and partnerships
• Strong attention to detail and the ability to uncover valuable insights from large datasets
• Highly organized and capable of handling multiple priorities in a dynamic fast-paced environment
• A natural communicator able to adapt messaging to resonate with different audiences
• An adaptable and proactive team player who leads by example and inspires those around them
• The drive to excel and thrive in a vibrant and ever-changing environment
• Commitment to embodying Sephoras core values contributing to a positive and inclusive workplace culture
• An unwavering commitment to integrity when handling sensitive and confidential information
• Bilingual in English and French is a strong asset
• Willingness to travel to support a diverse geography of retail locationsup to 50% travel expected

WHY YOULL LOVE WORKING HERE:

• Youll be part of a unique culture and family of passionate and inspiring individuals
• Youll work alongside the best talent in the industry people youll be proud to work with
• Youll have access to the global community of luxury group LVMH (Louis Vuitton Mot Hennessy) for endless career opportunities
• Youll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity) donations of funds for volunteer time and offeringand much more
• Benefits you can mix and match depending on your needs
• Employee Assistance Program services for those times you need extra support
• Access to our program to support your mental financial physical and social well-being
• Holidays time off Summer Friday hours and flexibility to support work-life balance
• And of course theres our incredible swag free product gifts throughout the year and tons of discounts with our brand partners

Sephora Canada strongly believes in equal opportunity when it comes to employment and advancement. Our goal is to be inclusive diverse and representative of the communities where we work while creating an environment where every person can belong grow and build a beautiful career. This commitment applies to all candidates and employees regardless of race ethnicity citizenship creed place of origin religion sex gender identity gender expression sexual orientation family status marital status disability age and/or any other diversity dimensions. Requests for accommodation due to a disability (visible or otherwise) other protected characteristics or other reasonable circumstances can be made at any stage of the recruitment process and during employment by contacting our People team.