Job Description Summary
In this role you will play a pivotal part in driving Software Subscription product onboarding and Celonis process excellence initiatives across the GE HealthCare International region while also leveraging process mining to uncover insights and drive continuous improvement. You will collaborate with business stakeholders process leads and cross-functional teams to capture define and optimize business processes ensuring seamless onboarding experiences and operational efficiency. Your ability to translate data into actionable insights and align process improvements with strategic goals will be key to success.
GE HealthCare a leading global innovator in medical technology and digital solutions is committed to improving lives during critical moments. Join us to unlock your ambition transform ideas into impactful realities and contribute to a healthier world where every voice matters and every difference makes a difference.
Job Description
Roles and Responsibilities
In this role you will:
- Partner with cross-functional teams and business stakeholders to driveSoftware Subscription product onboarding ensuring smooth execution and adherence to best practices.
- Collaborate with business units tocapture define and document end-to-end processes facilitating efficient onboarding and operational excellence.
- Conductfit/gap assessmentsand process discovery workshops to identify inefficiencies and improvement opportunities.
- UtilizeCelonis to performprocess mining uncover bottlenecks and generate data-driven insights.
- Develop and maintain structuredprocess maps guidelines and digital artifactsaligned with strategic objectives.
- Establish and trackbaseline KPIs performance metrics and success benchmarks in collaboration with business leaders.
- Present findings and recommendations to stakeholders drivingcontinuous improvementand change management initiatives.
- Ensure compliance withindustry regulations internal governance and quality standards.
- Collaborate with process analysts to maintain accurate documentation and improve visibility using tools likeCelonis.
- Support the design and implementation ofCelonis dashboards KPIs alerts and action flowsto monitor and enhance process performance.
Required Qualifications:
- Bachelors degree in Business Engineering Information Systems or a related field (Masters preferred) with 10 years of overall experience.
- 34 years of experience inprocess improvementdigital transformation orSaaS onboarding.
- Experience withCelonisor other process mining tools.
- Strong analytical skills with a proven ability to define measure and refine KPIs.
- Excellent communication stakeholder engagement and leadership skills.
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus and drive ownership always with unyielding integrity.
Ourtotal rewardsare designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.
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Additional Information
Relocation Assistance Provided: Yes
Required Experience:
Staff IC