Process Solutions Integration (PSI) a SunSource company is the one source supplier for instrumentation & filtration products with the relationships skills and infrastructure to deliver the products and services for all of your applications.
Essential Functions
Receive inspect and accurately stock incoming inventory
Pick pack and ship customer orders timely and precisely
Maintain a clean organized and safe warehouse environment
Perform cycle counts and assist with inventory control
Safely operate forklifts and material handling equipment (training provided)
Load and unload trucks and deliveries
Respond to customer inquiries via phone email and in-person
Process orders returns and exchanges using Epicor Prophet 21 ERP
Research and resolve order/delivery issues professionally
Collaborate with sales and operations teams to meet customer needs
Collaborate with the customer service representatives at other locations to cover vacations illnesses or any other temporary absences
Requirements
High school diploma or equivalent
Previous warehouse operations or customer service experience preferred
ERP experience (Epicor Prophet 21 preferred)
Strong attention to detail and organizational skills
Computer literatecomfortable with inventory/shipping systems
Excellent communication and problem-solving abilities
Ability to lift up to 50 lbs and stand for extended periods
Forklift certification is a plus or willingness to obtain