Table Games Assistant Manager (Caesars New Orleans)
Table Games Assistant Manager (Caesars New Orleans)
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Job Description
JOIN A TEAM THAT GOES ALL-IN ON YOU
Caesars New Orleans Casino & Hotel is a destination property in the heart of the city we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are you ready to join a team that embraces a family culture blazes the trail and commits to delivering Family-Style Service at every turn We want you to become an integral part of our vision to create spectacular worlds that immerse inspire and connect you. Become a part of our winning team and bring your fun spirit along with you!
BENEFITS: Caesars New Orleans is proud to offer our team members a professional fun and welcoming atmosphere. Our team members also enjoy exclusive benefits such as:
FREE Downtown Team Member Parking
Discounted Monthly Bus Passes
Free Team Member Assistance Program
Team Member Discounted Hotel Room Rates
Discount Program within Caesars Partner Network
Fun and Free Team Member Events
Tuition & Student Loan Debt Repayment Assistance
First Time Homebuyer Program
Child Care Assistance Program
401k Matching
ABOUT THE ROLE: Accurately administers and oversees the operations of assigned area in compliance with casino regulations and procedures on an assigned shift.
- Serves as a leader for employees while fostering teamwork employee morale motivation and open communication.
- Assists and/or is fully responsible in the absence of the Table Games Shift Manager in implementing policies and procedures investigates violations of the Louisiana Gaming Control Board (LGCB) as well as monitoring regulatory compliance.
- Coordinates Supervisor and Dealer schedules and insures that assigned pits are properly and sufficiently staffed and equipped.
- Manages labor utilization as measured by the Table Utilization Report.
- Promotes the SPOTLIGHT Initiative by ensuring staff is modeling spotlight behaviors.
- Ensures customer satisfaction is maximized. Handles customer and employee concerns quickly and efficiently.
- Provides appropriate recognition and rewards to individuals and groups when consistent superior performance is attained.
- Provides corrective feedback and discipline when performance does not meet expectations.
- Ensures each team member clearly understands and is held accountable for their respective performance expectations.
- Responsible for execution and integrity of employee evaluation process.
- Ensures adherence to LGCB department and company policies and procedures.
- Acts as a role model and always presents oneself as a credit to Harrahs and encourages others to do the same; meets the attendance guidelines of the job.
- Position is located in a cigarette-smoke environment.
OUR IDEAL CANDIDATE:
- College degree preferred; must have 8 to 10 years of progressive table games experience; dealing experience on multiple games preferably with supervisory experience as a Pit Manager and/or Supervisor.
- Must have a broad knowledge of casino rules regulations and procedures with strong organizational communications and leadership skills; excellent customer service skills are essential.
A FEW MORE THINGS:
- Must be able to maneuver to all areas of the casino.
- Must be able to handle tasks with minimal supervision.
- Must be able to create a supervisor team; strong leadership and motivational skills.
- Must possess strong communication skills and deep appreciation for people.
- Must be able to stand stoop and bend; must be able to stand for long extended periods of time.
- Must be able to operate in a mentally and physically stressful situation.
- Must be able to respond to visual and aural cues.
- Must be able to read write speak and understand English.
GAMING PERMIT: Non-Key Gaming License
The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Caesars New Orleans reserves the right to make changes to this job description whenever necessary.
Caesars New Orleans is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or status as a qualified individual with a disability or protected veteran.
NOTE: By providing a mobile number you agree to receive calls/texts to your number about your application and other opportunities that may be of interest to you. You understand that where applicable messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
Required Experience:
Manager
Employment Type
Full-Time
