drjobs Customer Support Representative - Remote in Portugal

Customer Support Representative - Remote in Portugal

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1 Vacancy
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Job Location drjobs

Lisbon - Portugal

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Are you ready for your next adventure Were expanding team and looking for motivated individuals to deliver exceptional support to customers across Europe.

Your Role:

  • Assist customers via phone and email with empathy and efficiency
  • Ensure all inquiries are handled with accurate and complete information following company guidelines
  • Take charge of each case to ensure timely resolution and client satisfaction
  • Build trust and rapport by communicating professionally and kindly
  • Aim to surpass performance goals quality standards and compliance expectations
  • Contribute to an outstanding customer journey that leaves a lasting impression
  • Collaborate with team leaders and provide constructive feedback

What Youll Gain:

  • Opportunity to work remotely
  • Health coverage including access to private care
  • Competitive salary performance-based incentives
  • Relocation assistance for those moving to Portugal

Ideal Candidate Profile:

  • Fluent in German Dutch Danish or Italian with strong English (B2) skills
  • Skilled in troubleshooting basic connectivity and device-related issues
  • Confident in guiding customers through detailed technical processes
  • Strong problem-solving and communication abilities
  • Must hold EU citizenship residence permit or a manifest of interest

Dont let this opportunity pass you by start your Portugal journey today!

Employment Type

Full Time

Company Industry

About Company

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