Scheduling Coordinator- Launceston

Community Care Tasmania

Posted on : 06-07-2025

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1 Vacancy

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Job Location

Launceston - Australia

Monthly Salary

$ 47 - 47

Vacancy

1 Vacancy

Posted on : 06-07-2025

Job Description

Community Care Tasmania is a not for profit focusing on providing compassionate care and support enabling our clients to thrive at home with dignity. We are seeking a dynamic and dedicated individual to become part of our Scheduling Team in our Launceston Office.

About the Role

In the capacity of Scheduling Coordinator you will be responsible for responding to staffing requests rostering staff to clients and meeting the expectations of our clients participants referring organisations and staff in a timely manner.

The role will include:

Answering phone calls and assisting with client and stakeholder enquiries which may include a rotating roster to ensure after hours coverage

Scheduling of support staff and ensuring all client services are filled in a timely manner

Using the Nightingale platform to schedule staff and case note occurrences.

Develop rosters to achieve efficiency and meet the needs of the clients

Respond to cancellations and call ins in a timely manner

Ensure compliance with all relevant legislation standards and regulations

Complete rostering tasks within designated timeframe

Ensure all clients contact is managed in an empathetic friendly engaging and patient manner to quickly build rapport trust and confidence with CCT stakeholders.

Essential Requirements:

Demonstrated experience in a similar high-volume staff rostering and scheduling role

Demonstrated knowledge and understanding of rostering and scheduling processes

Exceptional communication skills both written and verbal

Demonstrated integrity professionalism and high level of resilience

Strong planning and organisation skills with good attention to detail with data entry

Competency in Microsoft Office skills.

Desirable Requirements:

Experience with the Nightingale and Employment Hero platforms.

Understanding of the Aged Care and Disability sector SCHADS Award and how they impact on rosters will be advantageousYou will bring:

The ability to work as part of a team.

Willingness to participate in further training and education opportunities.

Problem solving negotiation and conflict resolution skills

Effective communication skills and willingness to contribute to our positive workplace culture.

Detail-oriented.

Why work with us

Attractive hourly rate plus the ability to Salary Package up to $15900 $2650 Entertainment benefits

Ongoing training and Professional Development

Flexible working conditions to fit in with your routine and offer a healthy work-life balance

Dog friendly work space

Exceptional working environment

Inclusive passionate and supportive team.

Employee Assistance Program (EAP)

If you wish to apply for this position please hit apply and provide us with your up to date resume and a cover letter detailing your ability to meet the requirements of the role. Applications that do not include either of these will not be considered. For further information please contact Kelli Schultz onor

Applications close on 27 July 2025.

Required Experience:

Employment Type

Full-Time

Company Industry

Key Skills

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About Company

Community Care Tasmania

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Scheduling Coordinator- Launceston

Community Care Tasmania

Job Description

Employment Type

Company Industry

Key Skills

About Company

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