Customer Service Representative
Customer Service Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare dating back to 1891. Building upon a legacy of compassionate care and innovation our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today as Virginia Mason Franciscan Health we remain deeply committed to healing the whole person body mind and spirit in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services from routine wellness to complex disease management all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health you become part of a team that delivers top-quality professional healthcare in modern well-equipped facilities and contributes to a legacy of service built on collaboration and shared purpose.
Responsibilities
Virginia Mason is seeking a Customer Services Representative in our ambulatory clinic.
The Customer Services Representative facilitates and coordinates the daily activities of the section to ensure that each patient feels respected welcome and comfortable. As a Customer Services Representative you will assist providers in administering health care through telephone answering appointment scheduling rooming patients managing and communicating daily schedules ensuring revenue capture is complete/timely and communicating test results and patient concerns in an efficient and timely manner. Our Customer Service Representatives contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System a model that has transformed health care by providing patients with easier access to care reducing errors and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad.
Join us and find out how many ways Virginia Mason offers customer service professionals the chance to focus on what really matters - our patients.
If you are ready to start a career with an established team in an organization that understands the importance of your lifes calling its time to connect with us!
We deliver inspired people to do meaningful work.
Qualifications
Required:
6 months customer service or medical setting experience or Associates degree.
Professional demeanor with a positive upbeat attitude
Excellent organizational and interpersonal communications.
Detail oriented with ability to multi-task. Capable to work independently with minimal supervision.
Ability to effectively present information an respond to questions from administrative and clinical staff groups of managers patients and physiciansPreferred:Knowledge of medical terminology
Just as Virginia Mason is dedicated to improving the lives of our patients and our community we are equally dedicated to your professional and personal success. With a wide range of perks that includes a comprehensive compensation and benefits package and the opportunity to live in one of the most livable cities in the nation you will find that an opportunity with Team Medicine is one worth taking.
We are an equal opportunity/affirmative action employer.
Required Experience:
Unclear Seniority
Employment Type
Unclear
