ROCK RMS Administrator
ROCK RMS Administrator
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USD 75000 - 95000
1 Vacancy
Job Description
Summary of the position:
The Rock RMS Administrator is instrumental in supporting BRAVE Churchs mission by configuring maintaining and evolving the Rock RMS platform. This individual serves as the key point of contact for church database operations enabling effective event management workflow automation content updates and system training. The administrator ensures Rock RMS runs efficiently securely and strategically empowering ministry teams through tailored digital solutions.
II. Experience and Knowledge Required:
2 years of experience with Rock RMS or equivalent church management systems.
Strong knowledge of relational databases workflows user permissions and reporting tools.
Familiarity with HTML CSS C# .NET Lava JavaScript SQL and Java (preferred).
Experience with web analytics and SEO (preferred).
Proven ability to align ministry goals with digital solutions and implementations.
Excellent communication and interpersonal skills for training and technical support.
Strong documentation and organizational abilities.
Ability to manage multiple tasks independently.
Church or ministry experience (preferred).
III. Essential Functions and Responsibilities:
Rock RMS Administration
Maintain and optimize data integrity and platform modules: user records groups check-in dashboards communications registrations.
Build workflows forms surveys and automation to support ministry efficiency.
Manage system permissions and security across user groups.
Ensure system reliability through timely updates monitoring and backups.
Data & Reporting
Uphold data accuracy resolve duplicate entries and audit records.
Create custom reports and dashboards to support ministry insights.
Event & Registration Support
Build and manage online registration forms payment flows and communication templates.
Partner with ministry leaders to meet event needs with functional digital tools.
Website & Communications
Collaborate with the marketing team to update website content via Rock CMS.
Coordinate with the communications team to design and schedule SMS/email campaigns.
Training & Support
Provide technical support for staff and volunteers using Rock RMS.
Conduct training for new users and assist with onboarding processes
Develop user-friendly guides and document training for processes and onboarding staff and volunteers.
Strategic Development
Stay current with Rock RMS community updates plugins and best practices.
Recommend improvements for efficiency usability and customization to improve workflow.
Collaborate with IT or external developers on advanced solutions or integrations.
Sunday Responsibilities
Conduct pre-service system checks and troubleshoot live issues.
Provide tech assistance during services—including check-in stations and media devices.
Support attendees with app or tech-related concerns.
Assist with setup/breakdown and technical support for special events.
Other Responsibilities
Assist with planning implementation and technical support for scheduled special events.
Assist with the setup and breakdown of technical equipment needed for special events or services.
Other duties as assigned by the Director of IT.
IV. Attributes:
Positive attitude
Heart of a servant
Fun/enjoyable
Organizational skills
Must share the vision of BRAVE to fulfill the Great Commission with integrity and passion.
V. Employee possesses and exhibits the following core values in their daily life:
Bold in Faith Resolute in Identity Authentic in Relationships Virtuous in Character Engaged in Mission.
Love for God & People.
Work Ethic that is excellent protective and frugal with time and money.
Attitude of a servant enjoyable to be with and devoted to the call of God and the Church.
VI. Physical Demands:
Must be able to utilize their vehicle or drive a company-owned vehicle
Be able to lift and carry IT equipment to carry out the job
Capable of performing physical tasks in various environments including confined spaces and heights
Ability to climb and work from ladders for installing maintaining or repairing hardware components
Please see our website for more information on BRAVE Church and BRAVE Academy!
Church Offers an Exceptional Benefit Package:
Medical Dental Vision - PPO plans - Employer pays 90 of premium
Long term Disability and Life Insurance - Employer Paid
403b - Eligible and match starts at 90 days of employment
PTO - 4 weeks
Employment Type
Full Time
