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Sales Support

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1 Vacancy
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Job Location drjobs

Frankfurt - Germany

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

At U.S. Bank were on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions enabling the communities we support to grow and succeed in the right ways all more confidently and more oftenthats what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life and each person is unique in their potential. A career with U.S. Bank gives you a wide ever-growing range of opportunities to discover what makes you thrive. Try new things learn new skills and discover what you excel atall from Day One.

Job Description

Responsible for being the primary internal support contact and point person for sales personnel and strategic partners. This individual will deliver superior service and support to all internal/external sales staff as well as sales partner relationships (Strategic Partners Independent Sales Organizations and Independent Contractors).

The Sales Support will be responsible for performing a wide range of duties among these are:

  • To prepare and deliver new applications generated by Elavon German Sales Team
  • Coordinator and support for applications daily including but not limited to reviewing problems reported prioritizing and researching these problems determining the solutions and resolving them.
  • Review merchants applications for accuracy.
  • Key responsible for answering the boarding team on open issues and pendings in the application process.
  • Key responsible and implementer of approved MIDs and inform partners merchants and sales of implementation.
  • Maintain and update database of existing merchants and partners.
  • Acting as a primary support contact internally and for our partners.
  • To be a trusted source and backup to our salespersons and assist with common questions and administrative issues.
  • Support sales by participating in important customer meetings.
  • Develop positive relationships and daily communication internally with partners and merchants regarding various administrative supporting issues.
  • Internal escalation to management of major client problems as brought to our attention by sales or partners.
  • Proficiency in Excel is required.


Requirements:

  • Fluent in speech and writing in German and English.
  • Comprehensive knowledge of different company types and their legally binding.

The role offers a hybrid/flexible schedule which means theres an in-office expectation of 3 days per week and the flexibility to work outside the office location for the other days.

If theres anything we can do to accommodate a disability during any portion of the application or hiring process please refer to ourdisability accommodations for applicants.

Benefits:

We offer an exciting fast-paced and diverse working environment with employees of many different nationalities. We provide benefits to help you protect your health and financial security; and give you peace of mind. We also invest in your career growth with development resources that give you the opportunity to stretch and shine.

Posting may be closed earlier due to high volume of applicants.

Employment Type

Full-Time

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