Customer Experience Manager - Fresh
Customer Experience Manager - Fresh
Posted on :
04-07-2025
Employer Active
1 Vacancy
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Job Description
- Addressing customer complaints to understand customers needs and expectations and to propose solutions.
- Monitoring action plan definition to check customer activity and set-up actions (campaign management) customer activity per product family and customer activity regarding turnover performance.
- Visit customers to understand their business and activities
- Communication with Buyers and Logistics to provide buyers to share information challenges and solutions.
- Coach and train team members on existing and new concepts technology and functionality to pave their way towards the successful achievement of the functional objectives of the team thus playing a role in the enhancement of the technical skill set of an individual and improving the growth of an individual towards positive attitude.
- Maintaining floor discipline that includes stock availability shelf management proper presentation in short PSPSPP (Presentation Signage Promotion Safety Products and Personnel)
- Execution of sales promotional activities for awareness faster off-takes for building brand image vis--vis new and existing products
- Evaluating and analyzing the effectiveness of promotional activities planned.
- Ensure that stock maintenance by continuous monitoring of inventory shrinkage create the optimum stock performance in quality quantity and safety targeting customer segments and following the company strategy.
Qualifications :
Bachelors
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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