PSC Training Coordinator (911 Public Safety Communications)
PSC Training Coordinator (911 Public Safety Communications)
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$ 56853 - 68224
1 Vacancy
Job Description
About us
York County is located in the Piedmont region between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities a progressive urban region and lakefront communities. We are excited that you want to join our team and recognize that our employees are the foundation for our success.
Mission Statement- York County provides quality public services in an open efficient and responsive manner.
Vision Statement- York County provides an environment where all citizens and businesses can thrive and succeed.
About the Department: The Department of Public Safety Communications is the primary Public Safety Answering Point (PSAP) for York County. As the PSAP we are staffed 24 hours a day to answer 9-1-1 emergency calls and dispatch police fire or medical services to those we serve. We are fortunate to have state-of-the art equipment to provide our responders and those needing emergency assistance. The four divisions of Public Safety Communications (Administration & Public Education Technical Services & Radio Communications Operations (Communications) and Professional Standards)work together to provide leadership emergency information and communication technology as well as extensive training to our staff and public safety partners.About our opportunity
- We invite you to apply to join our team as a full-time (40 hours per week) exempt Public Safety Communications Training Coordinator within the Public Safety Department. The purpose of this position is to develop implement and manage training programs for E-911 Telecommunication Specialists Public Safety Communications departmental staff and responding emergency personnel; to assist in developing and implementing a quality assurance program and to assist with the public education program.If you are selected to move forward in our selection process you will be contacted directly by the department. Applicants should monitor email for next steps of the application process. For more information about a career with York County Public Safety call or email
You must be able to pass a background check and not convicted of a charge carrying one year or more and a drug screen. This position requires a polygraph and psychological during the interview process. Successful completion is mandatory.
Projected Hiring Range/Pay Grade 117:$56853.79 - $68224.55 per year. Salary is determined based on qualifications.Work Schedule:Monday Friday 8:00 am -5:00 pm (40 hours per week); hours may vary based on operational needs. Must have ability to work 12-hour shifts which include days nights weekends and holidays.
Our Total Compensation Package:
- Compensation competitive market-rate pay and negotiable based on qualifications.
- Comprehensive State Medical Insurance Dental and Vision Insurance
- Life Insurance
- Long-term disability
- Deferred Compensation 401K Plans
- Health Savings Account (HSA)
- Public Loan Forgiveness Program (Student Loan Forgiveness Program)
- 11 Paid Holidays 3 Optional Holidays
- Longevity Pay
- SC State Retirement Plan Pension
- Paid Vacation and Sick Time
- Sick Bank
- Critical Care and Cancer Insurance
- Wellness Screenings
- Employee Assistance Programs
- Professional Development / Trainings / Conferences
Duties and Responsibilities:- Supervises directs and evaluates assigned staff processing employee concerns and problems directing work counseling disciplining and completing employee performance appraisals.
- Coordinates assigns and reviews work and establishes work schedules; maintains standards; monitors status of work in progress; inspects completed work assignments; answers questions; gives advice and direction as needed.
- Instructs CPR courses National Crime Information Center (NCIC) Inquiry and Basic Certification courses Association of Public Safety Communications Officials (APCO) Public Safety Telecommunicator 1 certification courses APCO Fire Service Communications courses APCO Emergency Medical Dispatch (EMD) certification courses APCO Law Enforcement and APCO Communications Training Officer (CTO) courses.
- Ensures all Public Safety Communications employees obtain and maintain adequate training and certification in Emergency Medical Dispatch (EMD) CPR Fire Dispatch Public Safety Telecommunications Law Enforcement Communications SC Criminal Justice Academy Basic Telecommunications Operation Training and National Crime Information Center (NCIC).
- Serves as ATAC - Assistant Terminal Agency coordinator ensuring compliance with all NCIC FBI and SLED mandates and regulation.
- Serves as system administrator for training records management software and daily observation report software.
- Serve as Shift Supervisor in the 911 center as required in their absence managing all aspects of the 911 center.
- Performs duties of Telecommunication Specialist as required in emergencies or during staff shortages.
- Performs related work as assigned.
About you
Experience and Education:
- Bachelors Degree.
- Six (6) years of experience in emergency management telecommunications training or related field or an equivalent combination of education training and experience.
- Association of Public Safety Communications Officials (APCO) Public Safety Telecomunicator-1.
- APCO Fire Communications APCO Emergency Medical Dispatch (EMD).
- APCO EMD Manager APCO Communications Center Supervisor.
- APCO Communications Training Officer (CTO) CPR and First Aid Certification.
- National Crime Information Center (NCIC) Full Function.
- NCIC Terminal Agency/Assistant Terminal Agency Coordinator (TAC/ATAC).
- National Registry of Emergency Medical Technicians EMT- Basic (minimum) and complete the South Carolina Criminal Justice Academy Basic Telecommunicator Operator Course.
- Must possess and maintain instructor credentials for APCO Public Safety Telecommunicator-1: Fire Communications Emergency Medical Dispatch Law Enforcement Communications Training Officer etc.
- CPR and First Aid
- NCIC training.
- Applicants with equivalent experience and/or education may be considered.
Physical Demands / Work Environment / Disclaimer
Physical Demands (Work Environment):
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.- Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.
Americans with Disabilities Act Compliance:
York County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.
Standard Clauses:
May be required to work nights weekends holidays and emergencies (man-made or natural) to meet the business needs of the County.
This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties responsibilities and activities may change or be assigned at any time with or without notice.
Required Experience:
IC
Employment Type
Full-Time
