Part Time School & Community Tour Coordinator
Part Time School & Community Tour Coordinator
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
and coordination of school and community group visits to the museum. This role requires
exceptional organizational skills attention to detail and strong communication abilities to
ensure that thousands of annual visitors including school groups receive a seamless and
impactful experience.
The ideal candidate is highly organized proactive and comfortable managing multiple
schedules coordinating across teams and problem-solving in a fast-paced environment.
Tour & Field Trip Coordination
- Schedule all school and community group tours field trips and special experiencesensuring efficiency and alignment with museum capacity.
- Serve as the primary point of contact for teachers and group organizers managingalllogistics expectations and pre-visit communication.
- Gather details from organizers regarding group size accessibility needs learning goalsand visit objectives to tailor their experiences
- Ensure all necessary materials guides and resources are sent in advance of each visit.
- Coordinate reminder and thank-you communication for all tour groups.
- Work closely with the Museum Experiences Supervisor to ensure tours run smoothlyand seamlessly.
- Maintain ongoing communication with docents volunteers and museum staff abouttheir roles in upcoming tours.
- Provide clear and timely updates to HHC staff regarding scheduled tours logistical changes and specific tour needs.
- Serve as the liaison with Cincinnati Museum Center (CMC) staff ensuring propercoordination of museum space.
- Serve as the liaison with the Ohio Holocaust & Genocide Memorial & EducationCommission (OHGMEC) ensuring OHGMECs field trip funding model is efficientlyapplied for maximum impact.
- Establish and maintain positive working relationships with schools community organizations and partner institutions.
- Accurately log tours in HubSpot Outlook Ticketure and other scheduling tools toensure seamless coordination and data tracking.
- Manage invoicing for all education programming including tours workshops and theCoppel Speakers Bureau.
- Maintain up-to-date records in Hubspot of tour attendance for reporting andevaluation.
- Identify opportunities for process improvements in tour scheduling and logistics toenhance efficiency and visitor experience.
- Associates degree in business administration nonprofit administration hospitalitymanagement or a related field
- Ability to manage complex scheduling logistics and simultaneous projects
- Comfort with platforms like HubSpot Outlook Ticketure and general office software(Excel Word etc.)
- Strong verbal and written skills for liaising with educators museum staff andcommunity leaders
- Accuracy in scheduling invoicing and recordkeeping
- A helpful patient and professional manner when working with educators and the public
- Ability to learn new tools and work efficiently in a mostly remote setting
- 2 years in a coordination administrative hospitality or customer service role
- Ability to work independently in a mostly remote environment
- Must be available for occasional in-person meetings or events
- Experience working with schools or nonprofit organizations is a plus
Required Experience:
IC
Employment Type
Part-Time
