WHO WE ARE LOOKING FOR
We are seeking a North America (NA) Store Operations Process Optimization Specialist to
enhance our store workload management store tests and support our Workload &
Communications team. This role will involve developing tools systems and processes to
streamline project management within the NA Store Operations team. The ideal candidate will
become proficient in Back-of-House (BOH) Front-of-House (FOH) Technology and Online-to-
Offline (O2O) operations to drive project success in the NA geography (geo).
WHAT YOU WILL WORK ON
As a NA Store Operations Process Optimization Specialist you will:
Review assess and carry out requests aligned with Store Operations priorities
Aid in delivering tasks to our stores ensuring adherence to established processes
Elevate the store experience through process optimization
Create and maintain comprehensive project and process documentation
Manage multiple tasks simultaneously within the Workload Management &
Communications Team
WHO YOU WILL WORK WITH
One of the great things about this position is you will get the opportunity to work in partnership
with several cross functional teams across the Company. You will collaborate cross-functionally
within NA Store Operations to support key initiatives and milestones. Your partners will include:
Brand Marketing
Visual Merchandising
Human Resources (HR)
Learning and Development
Technology
Global Partners in Business Operations (Biz Ops)
Analytics and Operations
WHAT YOU BRING
- A passion for Athlete* Sport and Culture
- Bachelors degree required in the relevant or a related field or any acceptable
- combination of education experience and training
- At least 2 years of project management experience
- Excellent interpersonal skills with dedication to foster cross-functional teamwork and an open positive and collaborative environment
- Retail experience is preferred but not required
- A passion for operations and an understanding of program interdependencies
- A positive mindset with proven ability to flex and adapt to changing business needs whilemaintaining creative quality
- Outstanding written communication time management and organizational skills
- Ability to collaborate cross-functionally
- Advanced proficiency with Microsoft Outlook Word Excel PowerPoint and Keynote
- Experience with project management tools such as Smartsheet Airtable Jira and Confluence
- Laser-sharp focus to work quickly and efficiently under tight time frames
- Ability to travel occasionally as needed
If you are passionate about optimizing store operations and possess the skills to drive our projects forward we invite you to apply and join our dynamic team!
We offer a number of accommodations to complete our interview process including screen readers sign language interpreters accessible and single location for in-person interviews closed captioning and other reasonable modifications as needed. If you discover as you navigate our application process that you need assistance or an accommodation due to a disability please complete the Candidate Accommodation Request Form.
Required Experience:
Unclear Seniority