Student Success Manager - Engineering, Physics and Mathematics

ACU is affiliated with the fellowship of the Church of Christ. All applicants must be professing Christians and willing to support the Christian mission and purpose of Abilene Christian University while employed by the university.

A. Recruit new students and retain first-year Engineering Physics and Math students.

1. Achieve monthly quarterly and yearly goals for applicants admits and confirmed students.

2. Achieve first-year retention goals

B. Attend and/or coordinate special recruiting events on and off campus including weekends when necessary and as assigned by Enrollment.

1. Admitted Student Visit Days

2. Presidential Scholar Visit Days

3. Wildcat Preview Days

4. New Student Orientations

5. Evening with ACU

6. Admitted Student Receptions

7. School visits (if applicable)

C. Support the Enrollment Services Team

1. Expected activities include but are not limited to: attending admissions events visiting with prospective families conducting campus tours recruiting outreach (phone calls texts and notecards) and other duties as assigned by Enrollment.

2. Consistently achieve weekly prospective student contact and activity goals.

D. Collaborate with department chairs and faculty to share the current messaging of the programs with prospective audiences.

1. Meet with department chairs and faculty about current programs research areas missional opportunities student stories and other academic experiences to share with prospective students.

2. Coordinate and plan activities in collaboration with departments.

E. Provide mentorship and promote student success for the first-year experience for students considering Engineering Physics and Math.

1. Develop programming for student success including first year community building activities.

F. Manage student workers effectively

A. Recruit new students and retain first-year Engineering Physics and Math students.

1. Achieve monthly quarterly and yearly goals for applicants admits and confirmed students.

2. Achieve first-year retention goals

B. Attend and/or coordinate special recruiting events on and off campus including weekends when necessary and as assigned by Enrollment.

1. Admitted Student Visit Days

2. Presidential Scholar Visit Days

3. Wildcat Preview Days

4. New Student Orientations

5. Evening with ACU

6. Admitted Student Receptions

7. School visits (if applicable)

C. Support the Enrollment Services Team

1. Expected activities include but are not limited to: attending admissions events visiting with prospective families conducting campus tours recruiting outreach (phone calls texts and notecards) and other duties as assigned by Enrollment.

2. Consistently achieve weekly prospective student contact and activity goals.

D. Collaborate with department chairs and faculty to share the current messaging of the programs with prospective audiences.

1. Meet with department chairs and faculty about current programs research areas missional opportunities student stories and other academic experiences to share with prospective students.

2. Coordinate and plan activities in collaboration with departments.

E. Provide mentorship and promote student success for the first-year experience for students considering Engineering Physics and Math.

1. Develop programming for student success including first year community building activities.

F. Manage student workers effectively

A. Required Skills:

1. Strong sales skills: must have the ability to differentiate ACU from the competition.

2. Excellent communicator and strong presentation skills.

3. Strong people skills with a clear understanding of how to provide excellent customer service.

4. Knowledge and experience with contact management systems and Windows Microsoft software.

5. Strong time management skills are needed to handle the multiple tasks required in successful territory management.

B: Training Modules Required:

1. Regular Recruiting Team Meetings to keep up to date on changing programs recruiting strategies sales methods

2. SLATE customer relationship management system

A. ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU.

B. Bachelors degree required

C. Experience with STEM fields preferred

D. High initiative dependable focused

E. Strong communication and presentation skills

F. Goal-oriented high professionalism

A. Strong voice to endure extended periods of communication

B. Ability to endure long periods of standing and walking

C. Ability to travel

D. Long days and possible weekends

E. Handle stress well (high volume and high speed demands)

Technology Requirements:

A. This position must have their own cell phone.

ACU does not unlawfully discriminate on the basis of race color age sex disability genetic information national or ethnic origin in employment opportunities in keeping with applicable state and federal law.

ACU is committed to maintaining a safe and secure campus environment and protecting the universitys financial and physical assets. Therefore Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions.