Appointment Clerk
Appointment Clerk
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Job Description
Are you someone who never rests on their laurels always strives to go above and beyond and is committed to keeping your PROMISES Do you appreciate a company culture that is open fosters work-life balance and a dynamic team environment Then Old Dominion is the home for you. We take pride in being the best in the industry and from our humble beginnings we know that our People and our Family Spirit are the main ingredient in our secret sauce to success. At Old Dominion we are looking for individuals to join the OD Family that will provide innovative solutions and exceed expectations to keep OD the premier transportation solutions provider.
Old Dominion is currently recruiting for an Appointment Clerk to join our OD Family Culture. This role will successfully schedule company appointments to current and potential customers or clients in a fast paced high call volume environment via phone e-mail and records time and date of appointments in the AS400 system database or other company/internal freight monitoring system used within the company. Appointment Clerks are a critical member to our OD Family; they help us keep promises to our customers.
Responsibilities:
- Answer incoming calls and place outgoing calls to customers to schedule pickups and delivery
- Enter appointments in the computer in a timely manner
- Perform general customer service by responding to emails status of shipments helping customers correctly complete Bill of Ladings and label freight etc.
- Provide Service to internal and external customers
Qualifications:
- High School diploma or equivalent preferred
- 1 year of customer service experience preferably in the transportation industry
- Strong attention to detail
- Excellent written and verbal communication skills
- Proficiency with Microsoft Office
- Experience AS400 preferred
Compensation Range:
The referenced salary range is based on the Companys good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location work experience market conditions education/training and skill level.
($19.87-$24.14)
Working Days:
MondayTuesdayWednesdayThursdayFridayWorking Shift:
AMWork Days and Shift are estimates and are subject to change at any given time based on job scheduling and/or business levels. Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.
Join the OD Family Today!
As a Full Time member of our Family you and your family are eligible to receive:
- Great Health Benefits including a Zero premium medical plan for employee only coverage
- Vision & Dental
- Short Term & Long Term Disability
- Flex Spending Accounts
- 401k Retirement plan with company match and additional company annual discretionary match opportunity
- Life Insurance
- Wellness Program
- 12 Days Paid Time Off
- 9 Paid Holidays including a birthday holiday
- Training and growth opportunities to build a career
- We prioritize our OD family of employees
- Ability to advance through our promote from within philosophy
- National Career Opportunities Available at our 260 service centers
Old Dominion Freight Line Inc. is an equal opportunity qualified applicants will receive consideration for employment without regard to race color religion sex national origin gender identity and/orgender expression sexual orientation age disability pregnancy genetic informationmilitary status Vietnam Era and/or veteran status or any other characteristic protected by applicable law(s).
If you have questions regarding this posting or require assistance with the application process please click here for contact information.
Employment Type
Full-Time
