ServiceNow Administrator
ServiceNow Administrator
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Job Description
Job Description
About Us: Cognex is the worlds leading provider of vision systems software sensors and industrial barcode readers used in manufacturing automation. Cognex vision helps companies improve product quality eliminate production errors lower manufacturing costs and exceed consumer expectations for high quality products at an affordable price. Typical applications formachine visioninclude detecting defects monitoring production lines guiding assembly robots and tracking sorting and identifying parts.
Cognex serves an international customer base from offices located throughout the Americas Europe and Asia and through a global network of integration and distribution partners. The company is headquartered is located in the US!
WeareseekingaskilledServiceNowAdministratorwithatleast3yearsofexperiencetoworkinour Noida India officeonahybridschedule-3daysintheofficeand2remote.
ThispersonwillmaintainandenhanceourServiceNowplatformthroughconfigurationcustomizationandusersupport
Essential Functions:
Platform Maintenance: Ensure the stability and usability of the ServiceNow platform across production and non-production environments
Configuration: Set up and configure ServiceNow applications and modules according to business requirements
Customization: Develop custom scripts workflows and integrations using JavaScript Web Services HTML and CSS
Incident Management: Handle incidents problems and change requests related to the ServiceNow platform
Data Management: Manage the Configuration Management Database (CMDB) and ensure data integrity using Discovery or equivalent methods
Upgrades and Patching: Perform regular updates patches and code migrations to keep the platform up-to-date
Documentation: Create and maintain process and knowledge documentation for team members and users
User Support: Provide technical support and training to end-users and other stakeholders
Knowledge Skills & Abilities:
Experience: At least 3 years of experience with the ServiceNow platform
Certifications: ITIL certification and ServiceNow Administrator certification are highly desirable
Skills: Proficiency in JavaScript HTML CSS and familiarity with Agile/Scrum of IT service management (ITSM) and ITIL processes is also important
Minimum Education and Work Experience Required:
Bachelors degree in Computer Science Information Systems or a related field is preferred
Additional Job Description
Required Experience:
Unclear Seniority
Employment Type
Full-Time
