Assistant Service Manager - Evansville, WY
Assistant Service Manager - Evansville, WY
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1 Vacancy
Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available toVeterans Transitioning Military National Guard and Reserve Members Military Spouses Wounded Warriors and their Caregivers. If you have the required skill set education requirements and experience please click the submit button and follow the next steps. Unless specifically stated otherwise this role is On-Site at the location detailed in the job post.
We are seeking a motivated and organized Assistant Service Manager to support daily service operations in our large agriculture equipment dealership. This role will assist the Service Manager in ensuring exceptional customer service efficient workflow employee development and operational excellence. The ideal candidate possesses a strong understanding of agricultural equipment service needs and is prepared to assume a leadership support role with a clear path to future advancement.
This position is ideal for someone with strong technical knowledge leadership potential and a desire to grow within a high-performing service team.
What youll Do:
Assist the Service Manager with the day-to-day operation of the service department
Help coordinate scheduling work assignments and shop workflow based on technician availability and expertise
Ensure repair orders are properly opened documented and closed in a timely and accurate manner
Support the communication of service processes and expectations to the team to maintain high levels of quality and efficiency
Communicate with customers regarding repair status service needs and follow-up
Help monitor department performance metrics and contribute to achieving service goals
Assist in developing and implementing technician training and onboarding plans
Maintain a safe clean and well-organized shop environment
Help manage department assets including tools service vehicles and equipment
Act as a liaison between technicians parts and sales departments to ensure smooth interdepartmental operations
Step in to support leadership needs during the Service Managers absence
Additional Qualifications/Responsibilities
Qualifications
Must-Haves:
2 years of experience in a service department preferably in agriculture or heavy equipment
Strong communication and organizational skills
Ability to multitask and maintain composure in a fast-paced environment
Basic understanding of service workflow work orders and customer service processes
Proficiency with computers and Microsoft Office tools
Clean driving record
Preferred:
Experience working in a dealership setting (agriculture or construction equipment)
Familiarity with OEM systems dealership management software or service scheduling platforms
Technical knowledge of agricultural machinery and diagnostic procedures
Physical Requirements:
Ability to sit stand talk and use hands/fingers to operate a computer or phone
Ability to lift up to 50 lbs occasionally
Must be able to bend stoop and reach as needed in a shop setting
Visual and auditory ability to communicate effectively with team members and customers
What Youll Get
Opportunities for career growth
A chance to work for the best in the industry
Competitive compensation plan including a bonus plan
Comprehensive benefits plans include medical dental vision supplemental insurance and 401K plans
Required Experience:
Manager
Employment Type
Full Time
