Entry Level Customer Service Assistant
Entry Level Customer Service Assistant
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Job Description
Job Ad: Entry Level Customer Service Assistant- Pattern Promotions (Columbus OH )
Job Title: Entry Level Customer Service Assistant
Company:Pattern Promotions
Location: Columbus OH
Salary: $36000 - $45000
Job Type: Full-Time
About Us:
Seronda Network is seeking an organized and detail-oriented Office Clerk to support the daily administrative operations of our office. The ideal candidate will handle clerical tasks maintain records and ensure that the office runs smoothly and efficiently. This is an excellent entry-level opportunity for individuals looking to develop their administrative skills in a dynamic environment.
Job Description:
We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. This is an excellent opportunity for individuals looking to begin their career in customer service and gain valuable experience in a professional environment. As a crucial part of our operations the Customer Service Assistant will be responsible for assisting customers with inquiries resolving issues and providing exceptional service that aligns with our companys commitment to quality.
Responsibilities:
- Assist customers with inquiries via phone email and chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues promptly and effectively.
- Maintain customer records and manage account information.
- Collaborate with team members to improve service processes and workflows.
- Follow-up with customers to ensure satisfaction with solutions provided.
Skills Required:
- High school diploma or equivalent; further education is a plus.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment.
- Proficient in using computers and customer service software.
- Excellent problem-solving skills and attention to detail.
- Desire to learn and grow within the customer service field.
Benefits:
- High school diploma or equivalent; additional education is a plus.
- Previous experience in an administrative or front office role preferred.
- Strong communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other office management tools.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Excellent organizational skills and attention to detail.
If you enjoy working in a fast-paced office and are dedicated to delivering exceptional customer service apply to join Pattern Promotions as our Entry Level Customer Service Assistant!
Required Experience:
Junior IC
Employment Type
Full-Time
