Customer Field Technician Bowral
Customer Field Technician Bowral
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Expectations
Be a part of transforming Australias digital landscape as a Customer Field Technician. Youll make a real impact to every-day Australians in this customer facing role where youll get to see the happy faces you help!
*Please note this role is based in Bowral.
A bit about your role
As a Customer Field Technician you will play a vital role working on Customer Service field tasks across potentially allnbntechnologies. This is an autonomous role where you will be responsible for installation repair and maintenance ofnbnproducts and services. Youll have the opportunity to work in multiple environments both internal and external but predominantly inside the customers premises.
Your typical day could include any or all of the below functions while delivering exceptional customer service within your role:
Cabling installation (copper fibre HFC) including jointing jumpering and splicing
Customer premises installation ofnbnCustomer Premises Equipment (CPE)
Fault diagnosis and repair ofnbncabling networks andnbnCPE
These roles work between the hours of 7am to 7pm based on business needs and we encourage a flexible working environment.
A bit about you
Were seeking both experienced candidates as well as those with transferable skill from a communication cabling or electrical background and who are keen to explore a new career in the telco sector.
A large part of this role is working in customers premises so it will also be important you have exceptional customer service skills and can display honesty and integrity while being self-managed and motivated.
We will also be looking for a current & clean Drivers License and strong and personable communication skills both written and verbal.
Life at nbn
To be part of nbn is to be part of something bigger. Weve created Australias networka network made for more.
Our pioneering spirit drives us forward every day. Together we help lift the digital capability of Australia by connecting homes and businesses everywhere. Its not just a way for everyone to do the things they love but transforms the way they do them and the opportunities available to them.
A more inclusive working world
nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Gold Employer for two years running and have active employee-led diversity pillars.Click here to see our list of employee benefits and why were recognised as a WORK180 Endorsed Employer for Women.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process please dont hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibility-related enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit our Contact Us page on our website.
Where to from here
If you think this role might be for you we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.
Please note this is a permanent role. To be eligible for this role you must have full working rights in Australia.
Worker Type
PermanentTime Type
Full timeField Base Location
BowralRequired Experience:
IC
Employment Type
Full-Time
