Ward Clerk - Acute & Urgent Care Centre (UCC)
Ward Clerk - Acute & Urgent Care Centre (UCC)
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1 Vacancy
Job Description
Ward Clerk - Acute & Urgent Care Centre (UCC)
- Part Time Permanent Contract
- Available shifts are - PM Shift times 16.30 to 21.00
- Weekday and Weekend availabilities a must
- Penalties and shift allowances apply
About the role
The role of Ward Clerk Acute Ward and Urgent Care Centre (UCC) provides the first point of contact at the ward and UCC for patients and visitors attending Yarrawonga Health.
The Ward Clerk is responsible for the accurate and timely maintenance of patient records and data supporting the coordination of patient flow and administrative processes across the health service.
The Ward Clerk is to provide a high standard of reception and administrative support to the multidisciplinary staff of the health service. The position involves liaising with all Yarrawonga Health nursing medical and ancillary staff immediate supervisors and other management roles as required.
The position of Ward Clerk requires the ability to be flexible and have enthusiasm for variety in all aspects of the role. There will be the opportunity to cover leave as it arises so having the flexibility to work additional hours would be advantageous.
Please note: It is a requirement of this position to work across a variety of rostered weekends and public holidays.
Key Selection Criteria
- Demonstrated excellence in customer serviceand the ability to provide a professional compassionate first point of contact for patients families and visitors.
- Highly developed communication and interpersonal skills with the ability to work effectively with a wide range of internal and external stakeholders.
- Proven reliability and strong organisational skills with the ability to manage competing priorities and maintain accuracy in a busy clinical environment.
- Certificate III or IV in Business Administrationor equivalent clerical experience with sound knowledge of administrative processes and medical terminology.
- Proficiency in using patient administration systems particularly and Microsoft Office applications at an intermediate level or above.
- Ability to work both independently and as part of a team demonstrating initiative flexibility and a commitment to continuous improvement.
- Understanding of confidentiality privacy and workplace safety requirements and the ability to adhere to organisational policies and procedures.
About you
As a Ward Clerk you will be someone who has excellent communication time management and organisational skills. You will bring energy and a genuine passion for helping others to your work and have a strong interest in developing your skillset.
The ideal candidate will exhibit:
- RespectWe are accepting and inclusive of the needs expectations beliefs and confidentiality of all people..
- ExcellenceWe strive to deliver the highest standards and best outcomes every time.
- IntegrityWe are open honest and transparent and accountable for our actions.
- CompassionWe are empathetic and responsive to the individual needs of every consumer and their families.
- CollaborationWe work as one team to deliver the best health outcomes for all consumers
How to Apply
Submit your application via the Yarrawonga Health Careers page including:
- A cover letter
- Your resume
- Responses to the Key Selection Criteria (as outlined above)
Applications close:Sunday 15 June 2025
Please note: Applications will be reviewed as they are received.
More Information:
Enquiries can be made with Darcy Sullivan Corporate Services Coordinator on (03)or
All employment with Yarrawonga Health is subject to and conditional upon a satisfactory Police Check NDIS Worker Screening Check and Victorian Employee Working with Childrens Check.
YH is committed to a diverse and inclusive workforce and follows Equal Employment Opportunity Principles. We encourage applications from Aboriginal and Torres Strait Islander people all members of the LGBTQI community and people with a disability.
All healthcare workers are required to have mandatory Influenza vaccination and evidence of vaccination will be required prior to commencement.
Employment Type
Part-Time
