Enterprise Account Executive, Expand
Enterprise Account Executive, Expand
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Job Description
Were UserTestingthe leader in human insight. Our mission is to help organizations craft exceptional customer experiences through fast actionable feedback.
We empower teams to build the best products and experiences by embedding real human perspectives into every stage of the development processfrom ideation to launch. With the worlds strongest participant network AI-powered analysis expert services and seamless integrations we help companies eliminate guesswork align stakeholders and bring customer needs into sharp focus.
Trusted by more than 3000 organizations worldwideincluding 75 of the Fortune 100UserTesting delivers measurable business outcomes reduces risk and helps teams deliver with confidence. Joining our team means being part of a passionate group focused on transforming how companies understand and connect with their customers.
Lets build experiences people lovetogether.
About Us
Were UserTesting a leader in human insights. We believe the path to truly great experiences starts with understandingseeing and hearing how another person engages with the world. At UserTesting youll help organizations discover the human side of businesstransforming how they collaborate innovate and bring products and experiences to market.
Trusted by over 3000 customers including 75 of the Fortune 100 UserTesting accelerates growth reduces costs and enables organizations to close the experience gap. Join a passionate team thats transforming how companies learn from and connect with their audiences. Come help us build the engine for human understanding.
The Opportunity
Were looking for an Enterprise Account Executive Expand to manage a portfolio of strategic and enterprise customersspecifically large-scale organizations with 5000 employees. Your mission Drive growth retention and expansion by deepening adoption of the UserTesting platform across existing accounts.
Youll work with some of the worlds most iconic brands partnering with teams across departments and seniority levels. Your role will be to uncover opportunities build champions and demonstrate how human insights deliver meaningful business impact.
Youll:
Exceed your annual quota delivering a mix of retained and new expansion revenue
Lead solution-based sales motions across multiple stakeholders and departments
Engage champions and economic buyers to showcase our business and technical value
Grow internal adoption by demonstrating clear compelling ROI
Manage the full sales cycle: prospecting qualification proposal close and retention
Develop proactive expansion strategies and proposals to drive wider adoption
Forecast opportunities with precision and track key sales metrics using Salesforce
Build a territory plan to optimize account growth and team resources
Share customer feedback and insights to support product innovation
The Team
Our global Go-to-Market team is made up of high-performing sales professionals solution consultants customer success managers renewals experts and business development reps. Backed by an experienced global leadership team we collaborate closely to help customers succeedand to make every insight count.
What Were Looking For
Strong experience growing enterprise accounts by identifying and delivering expansion opportunities across functions and subsidiaries
Proven success in Enterprise SaaS sales with a track record of closing complex six and seven-figure deals
Comfort with travel (around 30%) to meet customers and collaborate with colleagues in person
A structured sales mindsetwe use MEDDPICC for qualification and discovery
End-to-end sales ownership: youre as comfortable prospecting as you are closing
High EQ and IQ coachability and a growth-oriented mindset
Ability to build trusted relationshipsfrom champions to C-level executives
Skilled at navigating complex matrixed organizations and engaging multiple stakeholders
Detail-oriented and creative with strong analytical and problem-solving skills
Confidence using modern sales and RevTech tools such as Salesforce Clari Outreach 6Sense ZoomInfo/Cognism and Google Suite
Dont meet every single requirement but excited about the role We encourage you to apply! Research shows some groups are less likely to apply unless they meet 100% of the requirements. But you might be just the right person for this or other roles. We believe diverse perspectives drive innovation and are committed to building an inclusive supportive workplace.
Application Process
Meet with a Recruiter
Meet the Hiring Manager
Participate in a Skill Interview and Stakeholder Interview
Offer Stage
Accommodations
At UserTesting were committed to creating inclusive and accessible experiences for all candidates. If you need accommodations or have specific requests about your interview experience please contact us at or just let us know. Were here to help.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.
UserTesting is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program. Women minorities individuals with disabilities and protected veterans are encouraged to apply. We welcome people of different backgrounds experiences abilities and perspectives. UserTesting will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance as applicable.
Required Experience:
IC
Employment Type
Full-Time
