Senior Technical Writer (IGT1 Lanka: Rhapsody)
Senior Technical Writer (IGT1 Lanka: Rhapsody)
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Job Description
Position Summary
We are seeking a highly skilled technical writer to join our company. As a Senior Technical Writer you will be responsible for creating and maintaining high-quality technical documentation for our digital health enablement and interoperability platform. The ideal candidate will have the ability to work closely with R&D teams to transform complex technical information into appropriate content for internal and external stakeholders.
Responsibilities
- Write and maintain product documentation such as product manuals context-sensitive help and release notes.
- Collaborate with subject matter experts to gather information and ensure documentation is accurate and up-to-date.
- Review and improve existing documentation to enhance clarity consistency usability and effectiveness.
- Develop and document documentation processes standards style guides and best practices.
- Assist with improving documentation infrastructure.
- Manage multiple documentation projects simultaneously while meeting deadlines prioritizing tasks and coordinating with cross-functional teams.
Qualifications :
Required Qualifications
- Bachelors degree in Information Technology Computer Science Engineering Science or related field; or equivalent industry experience.
- 3-5 years of experience as a technical writer with at least 2 years in the IT sector.
- Proven ability to write clear concise and well-structured technical documentation for a technical audience.
- Strong proofreading skills with attention to detail.
- Experience using an authoring tool.
- Basic understanding of software development and technical concepts.
- Excellent communication and interpersonal skills.
- Ability to work both independently and collaboratively as required.
Preferred Qualifications
- Experience working in an Agile-like environment.
- Experience using Component Content Management Systems (e.g. Paligo MadCap Author-it).
- Knowledge of programming concepts.
- Knowledge of markup and style sheet languages (e.g. HTML CSS and XML).
- Familiarity with API tools such as Swagger or Postman.
- Familiarity with developer platforms (e.g. GitHub).
- Experience using the Atlassian suite of products (particularly Confluence and Jira).
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
