Squad Lead
Squad Lead
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$ 120000 - 160000
1 Vacancy
Job Description
At Infobip we dream big. We value creativity persistence and innovation passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006 we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75 offices on six continents Infobips platform is used by almost 80% of the population making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.
Squad Lead is a regional role that leads a cross-functional team to deliver on business outcomes. This person is responsible for respective Squad vision mission targets and metrics. The role works closely with the enterprise line of business stakeholders and supporters in an Agile environment continuously reviewing the team needs refining priorities and identifying opportunities to improve and innovate processes and work functions through process optimization.
Squad Lead primary focus is on achievement of financial KPIs for their designated Squad which they ensure by supporting teams with day-to-day task alignment and coaching customer escalations and removing sales blockers. Squad Lead is the main interface between the squad and supporting teams. This person will ensure that the stakeholders are focused on enabling the squad towards success and are focused on delivering tasks or initiatives that enable the achievement of squad goals. Squad Lead owns the full target for the squad but is also expected to jump in and help to make sure the squad achieves those goals.
Main Responsibilities:
Develops short- and long-term strategy and goals for squad (together with customer segment leads Go To Market Managers and other leadership) and break it down into initiatives and reachable milestones via sprint plannings that they are responsible to achieve
Focuses and ensures the achievement of financial KPIs and removes any roadblocks that threaten their realization
Holds the function of the opportunity manager and through own example insists on and ensures the proper work cadence (e.g. TAL Account Planning)
Holds squad revenue targets and holds squad members accountable for achieving results
Coordinates daily activities within and outside pod (e.g. sprint planning dailies) and ensures work cadence in line with Agile way of work
Is responsible to understand market customers products and to transfer this knowledge to squad members
Acts as hands-on coach motivator goal setter and navigator for the art of sales (day-to-day coaching and activities / workload distribution)
Provides necessary inputs and aligns with Chapter Lead on all activities related to people management and people development
Owns squads pipeline management and delivers vertical / segment growth
Manages squads performance by providing daily/weekly feedback
Serves as the main point of contact and liaisons with deal supporting teams (legal finance etc.)
Provides guidance and support during segmentation activities
Manages squads deliverables and provides necessary support (e.g. customer meetings escalations) while taking care of absence management and travel support / proposals
Why our employees choose us (and stay)
Learn as you grow starting from an onboarding program to internal education educational resources e-learning to external education -- we invest heavily in employee learning and development.
Awesome clients We serve and partner with most leading mobile operators OTTs brands banks social networks aggregators and more. You can look forward to working with the likes of Vodafone WhatsApp Uber and many more.
Great environment Team spirit passion creativity persistence and collaboration are the drivers of our company.
Connect globally. Work with Bippers teams and partners from all over the world. We put the global in globalization.
Opportunity Knocks. Often. Being a part of a growing company in a growing industry we challenge you to grow! Whether its horizontal vertical or angular we want to support the path that you want to carve.
Never a dull moment We work with powerful companies with great impact which pushes us to work on the highest possible level. Work on uncharted challenges and push boundaries daily.
Additional Information
Salary Range: $120000 to $160000 base salary annually (the selected candidates salary will be based on a variety of factors including job-related knowledge experience education skillset and internal equity). This position is also eligible for commissions. If targets are met this role has unlimited earning potential.
Benefits & Perks Medical Dental and Vision insurance; Basic life insurance; 401(k) plan participation with company match; Short-term and long-term disability insurance; Wellness plan of up to $500/year pro-rated based on hire date; PTO: Accrual of up to twenty-three (23) vacation days per year accrual of up to nine (9) sick days per year plus carryover of up to nine (9) sick days annually; Additional leave time for marriage relocation bereavement and other major life events; Twelve (12) weeks of paid parental leave); Participation in employee share ownership plan (ESOP); Fourteen (14) paid holidays annually.
Infobip employees are people with diverse backgrounds characteristics and experiences that share the same passion and talent that helps us achieve our mission. Thats why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.
All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.
Employment Type
Full-Time
