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This position is on a Hybrid Remote schedule with two allotted work-from-home days (Monday & Friday) and the remainder of the week in the office.
Essential Duties
Operate safely and in compliance with all established HSSE policies and procedures
Establish rates and price quotes for customers ranging from less-than-truckload (LTL) truckload (TL) logistics and other company services
Handles inbound unsolicited prospect calls to convert into sales
May also take unsolicited prospect calls and refer leads to outside sales Account Representatives for future business and provide support as needed
Successfully meet sales and conversion quotas established for the commercial sales team
May make outgoing sales calls prospecting with follow-up calls and emails to qualify new leads in a targeted market
Keep current on company service offerings with respect to business operations
Input all sales call activity into CRM system for knowledge management and reporting
Prepare professional customer presentations as required
Investigate and troubleshoot customer service and operational issues
Perform other duties as assigned
Qualifications
High school diploma or GED equivalent required
An undergraduate degree in business administration or a related discipline is preferred
Two to three years of previous customer service sales and/or pricing experience is required
Knowledge Skills and Abilities
Must be proficient in MS Office suite of applications including Outlook and Excel
Proven ability to multi-task and work under pressure while meeting deadlines
Demonstrated attention to detail and work in a timely accurate and efficient manner
Must be able to work independently be self-motivated be a problem solver and goal oriented and also work in a team environment
Must be able to prioritize daily task and assignments
Must be able to adapt to change in a positive and constructive manner
Must possess excellent communication skills both verbal and written
Must be able to work well with internal departments vendors and customers
Ability to work with mathematical concepts such as fractions percentages ratios and practical situations
An enthusiastic and positive work attitude with strong interpersonal skills
Must have excellent customer service skills
Ability to exhibit a professional attitude and appearance
Ability to read and comprehend simple instructions short correspondence and memos
Ability to effectively present information one-on-one and in small group situations with customers clients and other employees
Working Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and other office related devices. The job is performed under minimal temperature variations and in a generally hazard free environment.
Reasonable Accommodations
Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities provided the individual is otherwise qualified to safely perform the essential duties and assignments connected with the job and provided that any accommodations made do not impose an undue hardship on Carlile.
General Information
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this are not intended to be an exhaustive list of all duties responsibilities and skills required of personnel so classified.
Required Experience:
Unclear Seniority
Full-Time