Responsibilities:
- Conduct thorough research on industry-related topics using digital tools such as Google Analytics and keyword research tools to generate ideas and gather information to support content creation.
- Collaborate with the client to develop content strategies that align with our business objectives and target audience.
- Leverage existing SOPs and troubleshooting documents to author customer facing articles and decision trees.
- Read through exhaustive verbose existing content to restructure information and create simple step-based and easy to follow content.
- Able to comprehend and write content and align to client tone of voice.
- Author and format content in DITA using Oxygen XML editor or other DITA XML based tools.
- Proofread and edit content to ensure grammatical accuracy coherence and adherence to style guide and client guidelines.
- Create new templates if required to author different article types.
- Streamline processes and build flowcharts where applicable.
- Meet deadlines and manage multiple projects simultaneously.
Qualifications :
Our most successful candidates will have:
- Exceptional writing editing and proofreading skills with a keen eye for detail.
- Experience doing research using multiple sources is an added advantage.
- Excellent command of the English language and strong communication skills.
- Ability to meet deadlines.
- Graduate in English literature or related field is an added advantage.
- Experience with text-based AI LLM models is an added advantage.
Additional Information :
Location: Chennai
Remote Work :
No
Employment Type :
Full-time