Product Operations Associate
Product Operations Associate
Posted on :
31-05-2025
Employer Active
1 Vacancy
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Job Description
Caseware is one of Canadas original Fintech companies having led the global audit and accounting software industry for over 30 years with more than 500000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!
Were seeking a high-potential driven and intellectually curious Product Operations Associate to join our dynamic team. This is an ideal opportunity for someone early in their career who is looking to make a big impact in a fast-paced environment. Youll work alongside seasoned product leaders to enhance team effectiveness improve processes adopt and experiment with new technologies and help foster a vibrant and high-performing product culture.
This role is perfect for someone who is not afraid to dive into technical or routine/administrative tasks if it means unlocking greater efficiency or exciting innovation. If youre sharp proactive and eager to learn and contribute we want to hear from you.
This is a full-time permanent position.
Location:This role is on-site requiring the successful candidate to work5 days a weekin our Toronto office located at 351 King Street East Toronto Ontario
What you will be doing:
- Identify and implement process improvements to streamline workflows boost efficiency and foster productivity.
- Engage with stakeholders to gather feedback analyze findings and iterate on process and tooling improvements.
- Champion the adoption of new technologies and tools with a strong emphasis on experimentation particularly in the AI and automation space.
- Monitor track and analyze key metrics presenting actionable insights to drive data-informed decisions.
- Collaborate closely with Product Managers and cross-functional teams across global offices in various time zones ensuring clear communication and alignment.
- Provide strong organizational support across various initiatives helping ensure work is structured documented and effectively executed.
- Provide support and analysis for holistic portfolio management.
- Coordinate and facilitate team meetings events rituals and off-sites to enhance collaboration and engagement.
What you will bring:
- Exceptionally capable motivated and eager to grow. You may be fresh out of school but youre ready to take on big challenges and learn fast.
- Comfortable evaluating and using sophisticated tools and capable of building automations and workflows to improve team operations.
- Bachelors degree in Commerce Business Administration or a related field.
- Must have a strong demonstrated interest in AI and be ready to experiment with new tools and technologies.
- Demonstrate high reliability in managing critical tasks and with urgency and a proactive mindset to address issues and drive improvements.
- Highly organized with the ability to manage multiple workstreams and priorities effectively.
- Data-oriented mindset comfortable analyzing metrics and presenting findings clearly and effectively.
- Exceptional communication and interpersonal skills capable of engaging effectively across all levels of the organization and with global teams to drive a high-energy high impact product culture
Whats in it for you:
Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting constantly pushing the boundaries to create impactful software solutions.
We are committed to a collaborative culture where your ideas are valued and knowledge sharing is encouraged within a supportive inclusive team.
Work-life balance is important to us. We offer flexible work options remote opportunities and generous time-off policies to ensure a healthy work-life balance.
We offer competitive compensation including a competitive salary and comprehensive benefits such as health insurance and retirement plans.
We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success.
Recognition and rewards matter to us. We celebrate hard work through recognition programs performance bonuses and opportunities for career growth.
We embrace global opportunities. Work on international projects and collaborate with a diverse global team.
About Caseware:
Casewares cutting-edge software products are meticulously designed for accounting firms corporations and teams are continually collaborating innovating and building upon our existing suite of products. With a customer-focused mindset we are building technology that is shaping what the future of audits financial reporting and financial data analytics will look like.
With a recent strategic investment from Hg Capital in 2020 Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.
One of Casewares core values is Many Voices One Team and with that in mind were dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process please e-mail our People Operations team at
Background Check:
Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residingin the Netherlands and Germany are excluded from undergoing background checks via
Security and Fraud:
Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @ and our open positions are always listed on reputable job boards and on our website We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer proceed with extreme caution.
Required Experience:
IC
Employment Type
Full-Time
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