You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies including attendance tracking are implemented and administered fairly and consistently. This includes motivating coaching reporting and providing feedback of associates performance including productivity quality and safety - as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for LM Associates including up to termination. In addition you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts.
At Amazon were working to be the most customer-centric company on earth. To get there we need exceptionally talented bright and driven people. Amazon is seeking Team leads for our GSF FC operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.
Key job responsibilities
Were seeking a Process Assistant for our LM operations. In this role you will be responsible for:
- Managing on a daily basis end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations
- Meeting customer facing metrics while maintaining cost targets and upholding safety and morale of the team reporting to you.
- Driving performance management of your team members. Preparing and implementing training and development plans for associates.
- Continuously improve the delivery process and attain a sustained level of delivery performance improvement.
- Conducting 4M and 5S audits for the delivery station on a daily basis.
- Stand-in for Area Manager.
Ability to manage day and night shifts.
- 1 years of Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area including weekends nights and/or holidays
- Can lift up to 49 pounds stand/walk during shifts lasting up to 12 hours and be able to frequently push pull squat bend and reach
- Work 40 hours/week and overtime as required
- 2 years of Microsoft Office products and applications experience
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