Lincoln Concierge

Job Title:Lincoln Concierge
Location:Sioux Falls Lincoln
Pay:$18-$22 per Hour

Job Type:Full-Time

About Us:
Sioux Falls Lincoln is a great place to build a rewarding career! We pride ourselves on delivering a luxury experience that reflects the unparalleled excellence of the Lincoln brand. We are seeking a professional customer-focused Concierge to join our team and be the welcoming face of our dealership.

Position Summary:
As a Concierge you will play a key role in creating a memorable customer experience. From the first greeting to post visit follow-ups youll ensure every guest feels valued and satisfied. This position is ideal for someone who enjoys interacting with people thrives in a fast-paced environment and takes the initiative to enhance our customer satisfaction and loyalty. Being so effective that you are able to be helpful to others is a key pillar of our team.

Key Responsibilities:

• Greet customers promptly courteously and professionally upon arrival.
• Assist customers with general inquiries and direct them to the appropriate department or staff member.
• Follow up with sales and service customers to ensure their experience met or exceeded expectations.
• Identify opportunities to improve the customers experience and promote long-term relationships to boost customer retention.
• Support dealership operations as needed.

Qualifications:

• Excellent communication and interpersonal skills.
• Positive attitude with a strong focus on customer service.
• Ability to multitask and stay organized in a dynamic environment.
• Valid drivers license and clean driving record.

Benefits:

• Health Insurance (including Wellness Benefit)
• Dental and Vision Insurance
• Life Insurance 401(k) with company match after one year of service
• EAP Employee Assistance Program
• Paid vacation Holidays and Personal Time
• Discounts on vehicles service and parts including immediate family members
• Employee Referral Program
• Advancement Opportunities