Medical Office Receptionist
Medical Office Receptionist
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Salary Not Disclosed
1 Vacancy
Job Description
Location:Bethesda MD (downtown)
Salary:$25.00 hour range
Job Description:
Our medical practice focusing on advanced dermatological care aesthetic treatments and vein-related is seeking a professional and detail-oriented Medical Office Receptionist to join our team. This role is essential to maintaining a welcoming environment for our patients and ensuring the smooth operation of our office. The ideal candidate will have excellent communication skills a strong attention to detail and the ability to manage multiple responsibilities in a fast-paced medical setting.
Responsibilities:
- Greet patients and visitors warmly ensuring a positive and professional first impression.
- Answer and direct phone calls efficiently providing exceptional customer service to all inquiries.
- Schedule and confirm patient appointments ensuring optimal use of office resources.
- Maintain a clean organized and professional office environment.
- Assist with accounts receivable tasks including billing for private self-pay insurance and Medicare.
- Process payments and resolve patient billing inquiries in a timely and accurate manner.
- Support the use and maintenance of the EMA electronic health record (EHR) system ensuring accurate patient information and compliance with HIPAA standards.
- Coordinate with medical staff to ensure patient records and billing are current and accurate.
- Handle insurance verifications pre-authorizations and claims submissions as needed.
- Perform general administrative tasks such as filing scanning and managing correspondence.
- Previous experience in a medical office setting is highly preferred.
- Familiarity with accounts receivable medical billing (including private self-pay insurance and Medicare).
- Proficiency with EMA electronic health record (EHR) system (or similar systems).
- Strong organizational and multitasking skills.
- Excellent interpersonal and communication abilities.
- Knowledge of medical terminology is a plus.
- High school diploma or equivalent required; additional education or certifications in medical administration is a plus.
Employment Type
Full Time
