General Manager, Adult Services - Westhaven

General Manager - Adult Services

Orange or Dubbo NSW

Are you a visionary leader passionate about making a tangible difference in the lives of adults with disabilities Do you thrive in a dynamic environment where strategic leadership meets person-centred support Westhaven Ltd a leading Not for Profit disability services provider is seeking an exceptional General Manager Adult Services to join our high-performing executive team.

Live how you choose - this is our vision at Westhaven and its at the heart of everything we do. Were looking for a leader who embodies this philosophy driving high-quality sustainable and growth-oriented adult programs across regional New South Wales. This is an exciting opportunity to shape the future success of Westhaven leading over 400 employees and a $40 million business.

Reporting directly to the CEO youll provide strategic leadership and operational oversight for all adult programs. This isnt just a management role; its about pioneering continuous improvement championing an inclusive environment and ensuring every decision contributes to meaningful outcomes and a positive experience for both participants and employees.

Youll have significant decision-making authority across:

• Service Delivery and Business Operations: Ensuring best practices in person-centred care for a diverse range of disabilities.

• Financial Management: Full profit and loss accountability driving financial sustainability and growth.

• Audit and Compliance: Leading adherence to regulatory requirements and fostering a culture of compliance.

• Risk Management: Identifying and mitigating operational financial and reputational risks.

• Business Development: Evaluating and seizing new opportunities for sustainable growth.

• People Management: Fostering a high-performing engaged and diverse workforce.

Were looking for a leader with:

• Knowledge of best practices in person-centred care for adults with diverse disabilities including physical intellectual and psychosocial needs.

• An understanding of the NDIS framework funding models and quality standards.

• Proven business development skills to identify and capitalise on growth opportunities within the NDIS landscape.

• Exceptional presentation and communication abilities to articulate Westhavens vision and value proposition.

• Strong influencing skills to build consensus and drive strategic initiatives.

• A track record in leading mentoring and developing high-performing teams within an NDIS context fostering a positive and collaborative culture.

• The capacity to translate strategic objectives into actionable plans focusing on measurable outcomes financial sustainability and quality service delivery.

• Excellent interpersonal skills to build strong relationships with all stakeholders participants families NDIA and partners.

• Proven experience in management and leadership within the community or public sector with significant service delivery.

• A demonstrated business improvement focus through innovative systems and technology.

• Current valid NSW Drivers licence.

• Ability to obtain and maintain a current paid Working with Children Check (WWCC).

• Ability to obtain and maintain a valid National Disability Insurance Scheme Workers Check (NDISWC).

Youll join a high-performing leadership team with an existing strategy underway. We offer a challenging yet incredibly rewarding environment where you can:

• Lead and foster a positive workplace culture with an emphasis on psychosocial safety.

• Contribute to Westhavens culture of innovation.

• Navigate and adapt to the evolving NDIS regulatory landscape making a real impact.

• A contract reflective of your demonstrated experience and in alignment with the scope and responsibilities of the role.

Submit your CV and a concise two-page cover letter addressing your alignment with the key responsibilities.

We champion diversity and encourage applications from all backgrounds including Aboriginal Torres Strait Islander peoples and those with lived experience of disability.

For a confidential discussion contact Kylie Peacock Director of People and Culture at

Applications Close: 6 June 2025. Applicants are encouraged to apply early.