Administration Assistant

Looking to grow your professional skills and experience with Busways take the leap and apply today to start your journey as an Operations Administration Assistant at our Port Macquarie Depot.

• Career Progression the chance to fulfil higher duties or undertake additional roles
• Employee Referral Programs the opportunity to earn a cash bonus for successfully referring qualified candidates for selected positions
• Work in a close-knit team-oriented environment with monthly BBQs to celebrate together.
• Fitness Passport a great scheme allowing you and your family to access multiple pools and fitness facilities around Sydney and regional NSW all under one competitive membership fee.
• Employee Assistance Program by Telus Health giving you and your family access to an independent organisation that provides a broad range of personal support services.
• Access to tax savings through novated leasing and salary packing providers that partner with Busways
• Medibank corporate Health Cover as an eligible employee of Busways

Busways customer commitment is to provide a service that makes customers feel safe welcome comfortable and impressed every time they travel with us. We believe that every single person in our team contributes in some way to the journey experience for our customers no matter how indirectly - what you will do in this role will have some impact down the line to the customer.

Reporting to the Port Macquarie Depot Manager this role would be a great fit for someone looking to further their administrative skills and experience within a close knit supportive team where opportunities for ongoing development and on the job learning is encouraged.

Your day to day responsibilities would include but are not limited to:

• Reception and front desk activities
• Answer phones and enquiries
• Collection and distribution of mail
• Meet and greet visitors and carry out site inductions as required
• Manage lost property and liaise with Customer Service team
• Manage banking petty cash and reconciliation
• Assist customers with enquiries and timetable information as required
• Provide quotes and charter bookings
• Ensure invoicing for charters and receiving payments
• Monitor and action student misbehaviour issues
• Monitor and record students not producing bus passes provide feedback to drivers and support office
• Manage term and replacement passes
• Process Stationary orders
• Administration and ordering of Uniform Orders
• Assist drivers with information regarding overtime and other enquiries
• Carry out depot reconciliation petty cash driver floats and banking related tasks
• Manage depot accommodation bookings

At Busways our core focus is on quality customer service stakeholder engagement and employee development.

For over 80 years weve delivered a professional reliable standard of service. We currently operate bus service contracts for Transport for NSW in Western Sydney North Shore and West Central Coast and North Coast and the South Australian Public Transport Authority in Adelaides Outer South.

With a team of more than 2800 people committed to transporting over 53.7 million passenger journeys each year we pride ourselves on taking a proactive approach to public transport delivery to ensure that the customer journey is seamless as possible.

We invite you to consider Busways as your Employer of choice through this opportunity. Join an organisation who supports an inclusive and safe team focused environment where you can expect to work alongside leaders and colleagues with diverse skills and knowledge to share contributing towards the creation of a meaningful employment experience. We value recognise and appreciate that our employees are the driving force behind our success allowing us to thrive.

We offer our employees the chance to develop evolve and take on additional duties throughout their time with us providing possibilities to progress their career over time. We encourage our employees to follow their passion for growth within the organisation supporting advancement throughout the journey they choose to share with us.

Candidates with recently obtained Certificate III in Business Administration or relevant equivalent are encouraged to apply for this role. Prior on the job experience is not essential however attitude is key and the following attributes are needed:

• Ability to work under pressure multi-task and prioritise workload to meet deadlines
• A positive attitude willingness to learn and professional approach
• You are reliable consistent adaptable and take pride in your contribution
• Developed keyboard and computer skills with a working knowledge of the MS Office suite and other popular computer systems
• Excellent communication skills and the ability to build and maintain successful relationships
• Creative thinker
• Demonstrated ability to use initiative and maintain a high degree of confidentiality when dealing with complex matters
• Must be an Australian Citizen Permanent Resident or have working rights in Australia
• Current Australian drivers licence issued by the relevant State (MR class preferred or willing to upgrade)

If you believe this is the perfect role for you please apply by submitting a resume and a cover letter that specifically addresses your suitability to the role Individual applications will be processed as soon as they are received. Applications can be submitted by clicking Apply Now

For any queries about the role please contact the recruitment team on the above email address or give us a call onor email us at

Busways is committed to being an Equal Opportunity Employer with a workforce that reflects the diversity of the communities we serve. We encourage applications from all individuals including Aboriginal and Torres Strait Islander peoples and those from diverse social cultural and gender backgrounds.