Service Operations Security Technician
Service Operations Security Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Expect more. Connect more. Be more at Diebold Nixdorf. Our teams automate digitize and transform the way more than 75 million peoplearound the globebank and shop in thishyperconnected consumercentric world. Join us inconnecting people to commerce in this vital rewardingrole.
Provides onsite maintenance and repair services for DN customers. Performs services on assigned products including safes / chests vaults safe deposit boxes afterhours depository mechanical and electronic locks general locksmithing vacuum air tubes including undercounter teller equipment and security vestibules. Responds to service calls in an accurate and timely manner.
Responsibilities
- Responds to service calls and performs a full range of maintenance related duties on assigned products.
- Plays a lead role in provision of basic services including: Cleaning drilling and lock replacement for safe deposit boxes and under counter teller equipment.
- Maintaining bolt work and time locks on safes chests and vaults.
- Maintaining ATM Cencon locks and mechanical and electrical combination locks.
- Providing key duplication and lock core replacement.
- Maintaining afterhour depositories VAT unites driveup windows drawers and sliding windows.
- Handles customer calls asking questions and actively listening to ensure understanding of reported issues / concerns.
- Schedules time on customer premises and may attend customer meetings and delivery training to ensure operational understanding and product optimization.
- Maintains proper inventory levels to reduce excess inventory and return visits due to missing / incorrect parts.
Qualifications
Required Qualifications
- Education or equivalent work experience required.
- Minimum of 24 years of relevant experience or equivalent combination of education and experience in Service Operations Security.
- Good business English skills (Written and spoken).
#LIVD1
Required Experience:
IC
Employment Type
Full-Time
