Qualtrics Project Manager
Qualtrics Project Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Here are some bullets around the type of person we are looking for in the PM role.
- Experience with Qualtrics platform technology that enables CX insights and activation.
- Execute the following aspects of the research process: sample management field management quality assurance data analysis and interpretation of results dashboard building and management and collaboration with client and internal team members via an online cloud-based bug tracking software.
- Liaising on a regular basis with all key internal operations groups (data collection data processing and results reporting) to ensure that accurate reliable results are delivered to client in a timely cost-efficient manner
- Build and maintain relationships with key clients by responding to multiple queries and providing updates per client requests
- Maintain and strengthen client relationships through exceptional service and strong attention to detail and quality control
- Understand and address business needs/issues of clients- providing consultation versus order-taking
- Provide day-to-day guidance and coaching to junior team members as required
- Strong quantitative research project management skills PMP certification an asset
- Superior organizational skills unflagging attention to detail and demonstrated commitment to the accuracy and completeness of information
- Ability to manage large customer satisfaction tracking projects while maintaining a strong client service orientation
- Ability to interact with key client stakeholders on a daily basis
Required Skills : Agile MethodologyProject Coordination
Employment Type
Full Time
