Scheduler - Customer Service Representative (ZR_23373_JOB)
Scheduler - Customer Service Representative (ZR_23373_JOB)
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USD 4 - 700
1 Vacancy
Job Description
This is a remote position.
- Total hours: 40 hours per week or 8 hours per day
- Monday Friday
- 9:00 AM 6:00 PM Ottawa Canada time (or 9:00 PM 6:00 AM Manila time)
- With 1 hour unpaid break in between
- Answer incoming customer calls professionally
- Schedule and coordinate mobile tire change appointments
- Efficiently manage and maintain the service calendar
- Process customer information and maintain accurate records
- Handle lastminute bookings and adjust schedules as needed
- Monitor schedules to avoid conflicts
- Manage email communications
- Coordinate with mobile service teams
Requirements
- Strong English communication skills with a professional phone manner
- Previous customer service experience
- Experience with calendar management and appointment scheduling
- Proficient with scheduling software and basic computer applications
- High attention to detail and strong organizational skills
- Problemsolving skills and a proactive mindset
- Ability to work independently
- Experience in administrative support roles preferred
Benefits
- HMO Coverage for eligible locations
- Permanent workfromhome
- Immediate hiring
- Steady freelance job
Strong English communication skills with a professional phone manner Previous customer service experience Experience with calendar management and appointment scheduling Proficient with scheduling software and basic computer applications High attention to detail and strong organizational skills Problem-solving skills and a proactive mindset Ability to work independently Experience in administrative support roles preferred
Education
N/A
Employment Type
Full Time
