Customer Service Representative FullTime Job Summary The Customer Service Representative must be friendly energetic personable comfortable working in a professional environment committed to delivering excellent customer service and respectful of the sensitive and confidential information they may encounter. The customer service representative will help individuals with their financial needs resolve problems and provide assistance and information regarding products and services by phone or electronic means. The role engages with customers by telephone online chat and interactive video. Primary Location/Schedule: - 3050 S. Delaware Ave. Springfield MO 65804
- Schedule: Monday Friday 8:00 am 5:00 pm
- Fulltime: 40 hours per week average
Position Requirements: - High school diploma or equivalent or combination of education and relevant experience
- A minimum of one year of clerical and customer service experience required
- Excellent customer service and strong communication skills
- Strong mathematical problemsolving and computer skills
- Basic knowledge of banking operations preferred
- Effective multitasking and organizational skills
- Willingness to proactively crosssell bank products & services
To Apply: Employee Benefits: - Excellent work environment where you are appreciated and recognized for your individual efforts and contributions
- Stability with a locally owned community bank that is growing and expanding in the region
- Paid Leave: PTO Military Bereavement and Jury Duty
- Full and partially paid insurance plans:lifew/ AD&Ddisability medical and dental
- Cost friendly insurance: vision critical illness accident supplemental lifew/ AD&D
- 100% matchof retirement savings (up to plan limit)
- Discounted financial servicefeeson select OMB products and services
- Plus more
Futures made brighter. Banking made better OMB Bank was founded in 1999 with a commitment to excellence in service. We offer our customers the latest in banking products and services combined with oldfashioned customer service. We are committed to giving our employees the kindness courtesy and professionalism they deserve. This philosophy has resulted in our growth from one bank in Springfield to nine branches in Springfield and surrounding communities in Missouri and Kansas. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time as needed. EOE/VETERANS/DISABLED EVERIFY EMPLOYER
| Required Experience:
Unclear Seniority