*Intermdte, IT Acct & Access Mgt
*Intermdte, IT Acct & Access Mgt
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Required Education:Bachelors degree AND:
- 12 months of experience with account management
Equivalency/Substitution:Will accept 48 months of experience in lieu of Bachelors Degree for a total of 60 months related experience.
Skills:
Ability to work in a highstress environment Excellent verbal and written communication skills interpersonal and teaching skills Advanced anticipation analytical and problemsolving skills Ability to remain current on the latest technology and best practices in information security Detail oriented for accuracy of data and information
Working Conditions Detail:
- Physical:
- Sits for prolonged periods.
- Manual dexterity.
- Ability to engage in repetitive motion
- communicate eectively.
- Environmental:
- Standard Oce Work Environment.
Equal Employment Opportunity Statement:The University of Oklahoma in compliance with all applicable federal and state laws and regulations does not discriminate on the basis of race color national origin sex sexual orientation genetic information gender identity gender expression age religion disability political beliefs or status as a veteran in any of its policies practices or procedures. This includes but is not limited to admissionsemployment financial aid housing services in educational programs or activities and health care services that the University operates or provides.
Why You Belong at the University of Oklahoma:The University of Oklahoma fosters an inclusive culture of respect and civility belonging and access which are essential to our collective pursuit of excellence and our determination to change lives. The unique talents perspectives and experiences of our community enrich the learning and working environment at OU inspiring us to harness our innovation creativity and collaboration for the advancement of people everywhere.
The Intermediate Account & Access Management role is responsible for working in a team environment focused on IT account management (creation modication disabling and deletion). The selected individual will work with internal and external stakeholders to identify diagnose and x items related to IT account and access. This position will report to the Lead Accounts and Access position and ensures users have the appropriate account and access to university resources. OUIT is searching for a candidate that is selfmotivated and able to prioritize account maintenance tasks. When needed this role assists Service Desk members with general IT related help and acts as an escalation point for all account questions.
Duties:
Performs elevated support for account related inquiries. - Creates disables deletes and modies accounts using documented methods and approved products/procedures.
Creates modies and deletes permission lists and roles within University systems. - Collaborates with endusers core users and internal teams on account resolution.
- Documents account and access procedures and processes.
- Creates modies and manages users and resources in AD and M365.
- Performs daily account tickets and tasks (onboarding termination account access) through the OU ITSM tool.
- Collaborates with external and internal users during system upgrades.
- Investigates opportunities to utilize automated processes to assist in account related inquiries and requests.
- Acts as a backup to the Service Desk and take user phone calls when needed.
- Perform various duties as needed to successfully fulll the function of the position.
**The position will office in OKC with a hybrid work model option for experienced candidates.**
Required Attachments
Documents required for this position are listed under the Required Attachments section of this job listing. You will be required to upload and attach these documents in the application process.
Employment Type
Full-Time
