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Coast Hotels is a dynamic and growing brand. Our culture is rooted in our values leadership accountabilityand the growth and development of our Ambassadors.
We are immediately seeking a proactive Sales Manager to join our team at the Coast Kamloops Hotel & Conference Centre. This unique individual must possess excellent communication skills in customer relations to positively impact existing relationships and target new business. They will develop and solidify relationships to boost hotel sales and customer satisfaction.
JOB EXPECTATIONS:
Target new business opportunities through direct outside sales efforts
Build and maintain relationships within all markets for both individual and group travel. This includes upkeep of our database to share efforts successes and further opportunities with the greater sales team
Develop and promote product image and awareness thru direct marketing campaigns and attendance of key market tradeshows and events
Gain knowledge of hotels opportunities through successfully collaborating with catering sales
Gain knowledge of all hotels in our portfolio and crosssell at any opportunity
Prepare sales proposals & contracts to clients incorporating clearly defined terms and conditions
Establish an effective sales call cycle for key customers prospecting selling and follow up
Maintain a clear line of communication with other team members to ensure success in guest satisfaction
Respond in a quick timely and professional manner to all internal partners and external customers with clear and concise communications
Performs other duties as assigned to meet business needs
ESSENTIAL SKILLS & REQUIREMENTS:
Committed to exceeding guest expectations
Computer literate with knowledge of Microsoft Office and the ability to learn and utilize a variety of hotel & sales computer software applications
Superior written and oral communication skills
Excellent organizational and time management skills to self prioritize
Able to work in a fastpaced environment
An outgoing personality with a friendly sincere approachable & energetic spirit
Responsible accountable and detail oriented
A minimum of two years hotel sales experience and an excellent network of contacts are ideal
Valid drivers license and reliable vehicle
No criminal record
SUMMATION:
Submission of resume does not guarantee an interview. Qualified applicants are encouraged to apply provided they meet the minimal requirements of the applicable skills required
You must be legally entitled to work in Canada to apply.
This position is on property and not a remote role.
If you strive to offer true Customer Service; are professional teamoriented possess good work ethics and are results driven then we welcome your application.
*We thank all applicants for their interest in this career opportunity however only those applicants we wish to interview will receive a reply to their application.
Applications will be accepted via email only ABSOLUTELY NO PHONE CALLS PLEASE
Coast Hotels offers a variety of benefits including competitive wages & benefits employee discounts training & development career advancement opportunities& more!
Required Experience:
Manager
Full-Time