Field Clinical Specialist Urology - KSA, Western Zone (605666)
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Job Description
Additional Locations: N/A
Diversity Innovation Caring Global Collaboration Winning Spirit High Performance
At Boston Scientific well give you the opportunity to harness all thats within you by working in teams of diverse and highperforming employees tackling some of the most important health industry challenges. With access to the latest tools information and training well help you in advancing your skills and career. Here youll be supported in progressing whatever your ambitions.
THIS ROLE IS BASED IN JEDDAH
About the role:
Field Clinical Specialist (FCS) provides field/remote clinical technical & educational support to assigned accounts at a Territory Regional National or EMEA level. Work is driven by Customer demand and preplanned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.
Responsibilities will include:
- Provides field/ remote clinical support in the areas of supporting case coverage basic troubleshooting programming and patient followup for company products.
- Work is driven by Customer demand and preplanned support requirements.
- Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.
- Ensure timely collection reporting of all required medical documentation pertaining to our procedural device operation.
- Supports Sales team to achieve projected sales goals and increase sales revenues.
- Develops deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g. through informal conversation meetings participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
- Responds to complex and urgent customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g. sales clinical research marketing technical support) to develop optimal solutions.
- Records customer information and activities in companys CRM system: use the system as an alignment tool with other commercial roles.
- Provides clinical education supported with scientific evidence on product usage and customer training.
- Excellent knowledge in OR etiquette
- 90% of FCS time should be in the Accounts or in the OR with KOL & high Implanters.
- Comfort in attending 56 cases per week with key surgeons across the territories.
- Initiate a detailed Market Segmentation & Account Mapping exercise.
- Ability to establish an action Plan by Account By Surgeon
- Actively Exploring new business opportunities
What we are looking for:
- 13 years of experience in the implants field is required.
- Experience in supporting clinically with medical devices preferably in the hospital sector and in an OR setting.
- Bachelors degree
- Good English level
- Availability to travel extensively
Requisition ID:605666
As a leader in medical science for more than 40 years we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives create value for our customers and support our employees and the communities in which we operate. Now more than ever we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.
So choosing a career with Boston Scientific (NYSE: BSX) isnt just business its personal. And if youre a natural problemsolver with the imagination determination and spirit to make a meaningful difference to people worldwide we encourage you to apply and look forward to connecting with you!
Required Experience:
Unclear Seniority
Employment Type
Full Time
