Sr Manager, Enterprise Digital Strategy, Digital Research
Sr Manager, Enterprise Digital Strategy, Digital Research
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Job Description
Work Location:
Toronto Ontario CanadaHours:
37.5Line of Business:
Business Management Strategy & SupportPay Details:
$108800 $163200 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience jobrelated knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
The Enterprise Digital strategy team is part of the Digital Strategy Innovation and Enterprise Payments team. The EDS mandate is to help future proof the bank by driving Digital Leadership defined across three domains: Customer Centricity Operational Excellence and Culture across the enterprise.
This role reports to the VP Enterprise Digital Strategy who is responsible for overseeing a team of Digital strategy professionals to advance TDs Enterprise Digital maturity.
As Senior Manager you will act as the market intelligence lead supporting TDs enterprise digital strategy by identifying synthesizing and reporting on global trends benchmarks and opportunities that shape the future of banking. This role enables TD to make forwardlooking datadriven decisions drive award recognition and track TDs positioning against the Digital Leadership Framework. Your accountabilities will include but are not limited to:
Industry Insights and Benchmarking: Demonstrate Digital thought leadership to develop recommendations to advance our digital journey. Identify critical digital trends across various data sources draw conclusions and make actionable enterprise recommendations to key stakeholders within the organization on a formal and ad hoc basis.
Recognition: Create an awardwinning culture at TD and provide positive reinforcement for TD as a leader in digital to external stakeholders. Accountable for identifying meaningful enterprise awards determining roadmaps support submissions and promotional opportunities with corporate partners.
External Communications: Collaborate with corporate partners (CAPA IR) to ensure TD is well represented and seen as an industry leader within Digital space. External stakeholder communications including but not limited to Quarterly Annual reporting and Investor Days.
Research Portfolio: Act as an advocate by proactively monitoring new industry research opportunities and emerging technologies (eg: Gen AI) to determine potential future fit for the organization. Relationship management with thirdparty Research Vendors. This function would include management of research contracts with Vendor Relations and management of the research budget.
Job Requirements
Specific Educational Requirements:
Undergraduate degree required; Post Graduate degree or Professional Designation preferred.
Other Qualifications/Skills/Experience:
Excellent analytical logical and organizational skills; a drive to understand the relationships between data and activities draw conclusions and use critical thinking to validate/verify outputs.
Highly effective story teller / communicator who engages colleagues business partners external stakeholders and employees
Experience delivering written & verbal presentations of analyses & recommendations to Senior Management.
Excellent communication with an ability to bridge the gap between business and emerging technology
Demonstrated ability to deliver concise executive recommendations using disparate data from multiple sources.
Significant depth of digital experience and working knowledge of emerging technologies
Excellent relationship management skills effectively supporting multiple complex relationships with a superior ability to make things happen using positive influence
Expertise in working effectively in teams requires a track record of working crossorganizationally and with multiple stakeholders at varying levels
Robust organizational skills with the ability to work in a fastpaced environment and manage multiple deadlines and priorities
Thrives under uncertainty and ambiguity under tight timelines to high profile audiences
Familiarity with thirdparty research (Forrester JD Powers etc) prior Management Consulting and Investor Relations experience would be an asset
10 years of experience in the financial services or related technology industries.
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.
TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental wellbeing goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and wellbeing benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetRequired Experience:
Manager
Employment Type
Full-Time
