Student Financial Services Registrar Assistant- AZ- Student Financial and Registrar

Summary

The Student Financial Services & Registrars Assistant is responsible for supporting the Office of the Registrar and the Student Financial Services department. This position reports to the Director of Student Financial Services & Registrar.

Essential Duties and Responsibilities

Operations:

• Serve as the first point of contact for all visitors; provide highlevel administrative support to the Student Financial Services and Registrars office.
• Answers phones responds to inquiries and calls and/or forward to appropriate personnel.
• Receives sorts and distributes mail; accepts and signs for package deliveries.
• Monitor general office email accounts and respond effectively and efficiently to all email inquiries.
• Provide general financial aid student accounts and registrar information to students spouses parents prospective students and members of the campus community.
• Assist with processing and reviewing FWS documents for completion; prepare FWS packets for students.
• Scan and upload correspondence into MWUnet database.
• Maintain office supply inventory; process requisition orders for billing purposes as needed.
• Participate in the Entrance and Exit Interview process; complete institutional student loan servicing company loan separation forms for graduating students.
• Assist with graduation and support office needs graduation clearance and sending documents for graduates.
• Assist with hiring training and providing guidance and direction to Federal WorkStudy students in SFS Department.
• Assist all staff on other projects/assignments as assigned.
• Assists with the delivery of Student Financial Services workshops and events.
• Other duties as assigned by the Director Student Financial Services and Registrars.

Planning:

• Proactively identify risks and roadblocks that need to be addressed; identify and detail creative solutions along with preliminary recommendations to minimize the impact of these potential problems.
• Actively participate in the annual planning process to improve operations and advance departmental objectives.

Qualifications

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. This individual must be able to work in a constant state of alertness and safe manner with regular predictable in person attendance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

High School diploma or GED equivalent is required associate degree preferred. Must have at least two years of financial aid student accounts or registrars office experience preferably at a graduate institution.

Computer Skills

Computer proficiency in MS Office (Word Excel Outlook).

Language Skills

Intermediate skills: Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to effectively present information and respond to groups of students spouses parents and employees of MWU.

Reasoning Ability

Intermediate skills: Ability to apply common sense understanding to carry out instructions furnished in written oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is occasionally required to stand. The employee is regularly required to walk; reach with hands and arms. The employee is frequently required to sit Use hands to finger handle or feel; talk and hear. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close and distance vision.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Midwestern University is a private notforprofit organization that provides graduate and postgraduate education in the health sciences. The University has two campuses one in Downers Grove Illinois and the other in Glendale Arizona. More than 6000 fulltime students are enrolled in graduate programs in osteopathic medicine dentistry pharmacy physician assistant studies physical therapy occupational therapy nurse anesthesia cardiovascular perfusion podiatry optometry clinical psychology speech language pathology biomedical sciences and veterinary medicine. Over 500 fulltime faculty members and 400 staff members are dedicated to the education and development of our students in an environment that encourages learning respect for all members of the health care team service interdisciplinary scholarly activity and personal growth.

We offer a comprehensive benefits package that includes medical dental and vision insurance plans as well as life insurance short/long term disability and pet insurance. We offer flexible spending accounts including healthcare reimbursement and child/dependent care account. We offer a work life balance with competitive time off package including paid holidays sick/flex days personal days and vacation days. We offer a 403(b) retirement plan tuition reimbursement child care subsidy reimbursement program identity theft protection and an employee assistance program. Wellness is important to us and we offer a wellness facility onsite with a fully equipped fitness facility.

Midwestern University is an Equal Opportunity/Affirmative Action employer that does not discriminate against an employee or applicant based upon race; color; religion; creed; national origin or ancestry; ethnicity; sex (including pregnancy); gender (including gender expressions gender identity; and sexual orientation); marital status; age; disability; citizenship; past current or prospective service in the uniformed services; genetic information; or any other protected class in accord with all federal state and local laws and regulation. Midwestern University complies with the SmokeFree Arizona Act (A.R.S. 36601.01) and the SmokeFree Illinois Act (410 ILCS 82/). Midwestern University complies with the Illinois Equal Pay Act of 2003 and Arizona Equal Pay Acts.