Strategic Enterprise Account Manager - Boston
Strategic Enterprise Account Manager - Boston
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Job Description
The Role
As a Strategic Enterprise Account Manager at Funnel youll be responsible for managing and growing a portfolio of highvalue enterprise customers (2540 accounts) while also landing new logos within your territory. Youll act as a strategic advisor to your clients driving business outcomes through Funnels solutions by expanding current deployments and acquiring new business units brands and regions.
Success in this role requires deep enterprise selling experience a consultative mindset and the ability to navigate complex organizations. Youll work closely with both external and internal stakeholdersbuilding strong relationships with your customers while aligning internally with executive sponsors Product Marketing and GoToMarket leadership to ensure seamless execution and longterm account success.
What Youll Do
Own the full customer lifecycle for strategic accounts: retention expansion growth and acquisition.
Drive revenue growth by executing renewal and upsell strategies across business units and global markets.
Develop multithreaded relationships with key customer stakeholders including executive sponsors and operational champions.
Uncover new use cases and revenue opportunities through structured discovery account mapping and strategic planning.
Deliver compelling presentations product demos and lead commercial negotiations tailored to enterprise audiences.
Build and execute an annual territory business plan and maintain detailed strategic account plans.
Partner with Marketing and RevDev on targeted outbound initiatives to generate new pipeline.
Collaborate crossfunctionally to marshal internal supportaligning Funnel executive sponsors product teams and customer success resources to deliver maximum customer value.
Track sales activities and pipeline progress in CRM and supporting tools.
Champion and apply Funnels sales methodology to run predictable scalable and effective sales motions.
Provide structured market and customer feedback to inform Funnels product roadmap and gotomarket strategy.
What Were Looking For
710 years of SaaS experience in Account Management Sales or Customer Success roles.
Proven ability to consistently meet or exceed sales targets in complex enterprise environments.
Strong command of strategic and consultative selling with an ability to build compelling business cases.
Experience managing full sales cycles with large ACVs and multistakeholder decision processes.
Confidence and credibility with technical and business stakeholders including Clevel executives.
Executive presence and the ability to command a roominfluencing senior stakeholders and presenting effectively in boardroom settings.
Excellent communication skillswritten verbal and visualwith a knack for storytelling and narrative building.
Demonstrated coachability with a track record of learning applying feedback and evolving performance in highgrowth environments.
Intellectual curiosity and a growth mindsetyou actively seek to understand customer industries business models and challenges.
High resilience and competitive driveyou persevere through challenges consistently push for results and thrive in targetdriven environments.
Who You Are
A selfstarter with a track record of initiative ownership and results.
A team player with a we before me mentality who thrives in collaborative environments.
Skilled at managing up laterally and crossfunctionallyable to align internal stakeholders around strategic account plans.
Motivated by performance always striving to exceed goals and contribute to Funnels growth.
Who we are
This role is located in Boston. We value increased inperson collaboration and as such we work four days a week from our offices.
Funnel is an EOE/Veterans/Disabled/LGBTQ employer
We uphold and promote a people first culture where we consider team achievements and mental wellbeing key measures of success. We continually celebrate the diverse community different individuals foster. Our inclusive culture inspires us to try new things speak openly and be bold. Our inclusive culture empowers all of us to connect belong and grow. As an equal opportunity employer we stay true to our mission by welcoming the unique contributions that you can bring in terms of your education opinions culture ethnicity race sex gender identity and expression nation of origin age languages spoken veterans status color religion disability sexual orientation and beliefs.
Funnel is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process please callor send an email to and let us know the nature of your request and your contact information.
Employment Type
Full Time
