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1 Vacancy
Direct Wage control (overtime) Overheads Contract contribution in line with the budget forecast Effective Organisation Analyse staffturnover to ensure proper allocation of employees in line with contract/site requirements Effective management rosters and shift patterns in accordance with PRP Management of time & attendance (overtime annual and sick leave) Supervision Provide for employee engagement platforms including parades attendance Conduct regular performance assessments and give corrective feedback on all subordinate employees Maintain discipline of employees in accordance with code of conduct and related legislation Deploy PSIRA registered officers at the sites Ensure that armed response under ones supervision are certified in accordance with Regulation 21 Retain clients by delivering customer service in accordance with SLAs Conduct regular service audits and implement corrective actions where there are gaps Resolve customer queries speedily Maintain an open communication with clients in line with the escalation procedure Manage the Security Operations in accordance with site specification & PSIRA standards Reduce unplanned absenteeism to ensure maximum site coverage Control overtime that is caused by unplanned absenteeism Prevent claims against the Company through regular assessment of customer risks Ensure that all services provided are invoiced accurately and that paid for on time
Required Experience:
Manager
Full-Time