Director, Field Engineering - Enterprise Americas
Director, Field Engineering - Enterprise Americas
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$ 265000 - 300000
1 Vacancy
Job Description
Who we are
Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools we demystify complex network operations enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer Kentik is the realtime source of truth that understands every network in context from data center to cloud to the internet. This single platform unifies and correlates cloud device flow synthetic data to turn telemetry into action. Market leaders like Akamai Dropbox and Zoom rely on Kentik to run manage and optimize their networks.
What we do
Kentik is looking for a highly motivated Field Engineering leader for the Enterprise Americas region to support our rapidly growing customer base and to help bring the Kentik solution to market. This is an excellent opportunity to lead one of Kentiks most important technical teams consisting of both pre and post sales engineers. This candidate will work with some of the best and brightest engineers in the industry and develop their skills within one of the most innovative companies in the networking space. Field Engineers at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our prospect and existing customers.
If you have a proven track record of leading high performing engineering teams in a fastgrowth revenuedriven organization this is a great opportunity and we want to talk to you. The ideal candidate not only has a strong technical background with a focus in the enterprise market space but also has a proven ability to execute and help drive both technical and commercial go to market strategies in a fastpaced resultsoriented environment.
What youll do
- Lead a team of North American based Field Engineers reporting directly to the VP Global Field Engineering
- Attract coach mentor and retain a highly technical and driven team made up of both pre and post sales engineers in a revenue team environment
- Partner with go to market team leadership to develop and execute business plans for key prospect and existing customer accounts
- Responsible for managing and executing all technical aspects of the customer journey including initial product demonstration proof of value evaluations customer onboarding customer training and new feature requests
- Develop trusted advisor relationships with both technical and commercial champions within Kentik prospect and existing customers
- Work cross functionally with sales marketing product engineering customer success and leadership teams to drive and deliver results
- Attend inperson customer meetings conferences and trade shows
What youll bring
Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria even if you dont match all of the qualifications your skills and experience could be valuable in this role!
- 7 years of relevant technical / commercial experience
- 3 years in a people leadership role
- Strong verbal written and presentation communication skills
- Must be able to clearly concisely and effectively articulate both commercial and complex technical topics and ideas with prospect and existing customers ranging from stafflevel engineers to senior executives
- Demonstrable understanding of network and application protocols (e.g. Netflow BGP SNMP DNS HTTP TCP/IP etc.) and their use for infrastructure design and operations
- Comprehensive knowledge and awareness of industry competition solutions technologies and product offerings
- Ability to travel as needed to interact with internal and external business and technical champions and leaders
- Technical curiosity; the drive to constantly ask how or why and the relentless pursuit of new knowledge best practices and ways to iterate or improve
Nice to haves:
- Experience working in a SaaS environment
- Experience working in a preIPO startup environment
- Direct experience operating or managing a production network in an enterprise environment
- Direct experience with one or more network observability suites (e.g. Kentik Arbor/Netscout SolarWinds ManageEngine Splunk Nagios Dynatrace Catchpoint etc.)
- Experience with vendor management negotiation and/or procurement processes from the buying or selling perspective (or both)
- Experience working in an organization with a strong channel/partner sales motion
What we offer
Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization and in turn to broaden and enhance your career. Were very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract engage and retain talented individuals who will drive our business and wow our customers.
The base salary range for this position is: $185500 $210000 with an expected overall targeted earnings (OTE) range of: $265000 $300000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors including but not limited to:
- Experience with the skill sets required for success
- Demonstrated competencies and potential
- A geographic marketbased approach
In addition to a great career opportunity Kentik offers stellar benefits for our employees which include:
- 100% of premiums are paid by company for health vision and dental coverage for you and your dependents
- Additionally an annual Health Reimbursement Account (HRA) of $3000 for an individual or $4500 for a family
- Paid family & medical leave
- Open PTO a quarterly Wellness Day and a minimum of 10 paid holidays
- 401(k) retirement account
- Home office reimbursement
- Stock options
Note: Benefits are as listed for all US fulltime employees. For compensation international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.
Come work with us
The true meaning of Kentik is visibility. Were committed to making sure everyone feels empowered to use their voice has a sense of belonging and is represented at Kentik.
We dont look for individuals who fit the culture but those who will continue to add to the culture.
We encourage everyone to apply especially those individuals who are underrepresented in the industry: people of color LGBTQI community women individuals with disabilities (both seen and unseen) veterans and people of any age or family status.
Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process please reach out to
Come as you are!
You will be working at a fastgrowing wellfunded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects youll take on were sure youll enjoy joining the Kentik team.
#liremote
Required Experience:
Director
Employment Type
Full Time
