QA Programme Delivery Manager
QA Programme Delivery Manager
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Job Description
HARMANs engineers and designers are creative purposeful and agile. As part of this team youll combine your technical expertise with innovative ideas to help drive cuttingedge solutions in the car enterprise and connected ecosystem. Every day you will push the boundaries of creative design and HARMAN is committed to providing you with the opportunities innovative technologies and resources to build a successful career.
A Career at HARMAN
As a technology leader that is rapidly on the move HARMAN is filled with people who are focused on making life better. Innovation inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together youll discover that at HARMAN you can grow make a difference and be proud of the work you do everyday.
Description
Join our journey to create a new experience for the National Lottery and help us to power change for the greater good.
About Us
We are Allwyn UK part of the Allwyn Entertainment Group a multinational lottery operator with a marketleading presence in Austria the Czech Republic Greece Cyprus and Italy. We are the operator of the Fourth Licence (10 year licence) for the National Lottery since February 2024.
Weve developed groundbreaking technologies built player protection frameworks and have a proven track record of making lotteries better. Our aim is to create one of the UKs most inclusive organisations where people can bring the best of themselves to do their best work every day for the benefit of good causes.
While the main contribution of the National Lottery to society is through the funds to good causes at Allwyn we put our purpose and values at the heart of everything we do. Join us as we embark on a onceinalifetime largescale transformation journey to build a bigger better and safer National Lottery that delivers more money to good causes.
The role requires the person to be in the office 3 days per week at our Watford office
Role Purpose
This role will manage all aspects of test delivery across the Technology Product Portfolio including Digital (web & mobile) Retail Service Delivery & Data. This role will play a key role within the QA/ Test enablement team who operate as a Centre of Excellence providing test and Quality Assurance solutions resourcing and tooling to support the portfolio demands.
Building a team that aspires to excellence collaboration and continuous learning ensuring the integrity and reliability of all lottery systems is a key part of this role.
Role Responsibilities
- Test Resource Management: Demand and Capacity Planning ensuring business demands are being met
- Tooling: Implementation of tooling to support resource allocation forecasting
- Portfolio Tracking: Working with technology product functions and the wider business stakeholders shaping the service offerings of test/ QA to support the delivery of portfolio work
- Test Delivery reporting across multiple test programmes of work
- Estimation: Ability to right size the resource requirements creating an estimation model that can be used against all portfolio work
- Time to Market (TTM): Evaluate speed and throughput balancing quality using tooling and process improvements
- Line management and mentorship of (QA Leads & senior QA Analyst)
- Be an advocate of change driving continuous improvements
- Test/ QA Vendor Management. Working with our partners to support the portfolio delivery demand and ensure key vendor SLAs are being met.
- Budget monitoring
Key Measures Of Success
- Ability to forecast demand capacity in real time
- Ability to provide programme level Test Delivery reports via automated dashboards
- Ability to report progress against Quality KPIs and forecast quality trends
- Ability to apply a resource estimation methodology at key Project Gates with known levels of tolerance
- Ability to build and maintain a high performing team to execute delivery in a high demand environment whilst ensuring adherence to governance and quality standards
- Ability to foster and maintain effective relationships with internal and external management teams
Key Skills And Experience
- Demonstratable experience of resource management and running multi streamed test activities across large testing projects and portfolios of work
- Demonstrable experience of implementing innovative change within test/QA
- Experience of working with senior internal and external stakeholders
- Project Management Experience
- Experience of cultivating a high performing test/QA team leading by example
- Vendor Management experience
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace religion color national origin gender (including pregnancy childbirth or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability or other applicable legally protected characteristics.
Required Experience:
Manager
Employment Type
Full-Time
