Product Manager - AI for Impact
Product Manager - AI for Impact
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Job Description
About the Opportunity
About The Opportunity:
We are seeking a talented product manager to work with teams of undergraduate and graduate students trained in AI to deliver projects that enhance lives in collaboration with government agencies nonprofit organizations and affected communities.
At AI for Impact pairs of teams of students work full time for six months to build agile generative AI solutions supported with professional coaching supervision and mentoring.
Be part of this groundbreaking productbased learning program and help create AI for impact. To learn more about the AI for Impact program and current projects please visit our website: Overview:
The AI for Impact Program housed at the Burnes Center for Social Change is seeking a dynamic and experienced Product Manager to develop generative AI solutions that improve the quality and delivery of public sector services. This role involves working closely with Northeastern students state government agencies and other public/private sector stakeholders and guiding the teams product development process from conception to release. The ideal candidate will be a bridge among the students technical mentors and our governmental and project partners ensuring the delivery of innovative usercentered solutions to complex challenges. This role reports to our Technical DirectorSantiago Garcesand works closely with other core members of the AI for Impact team.
Key Responsibilities:
- Product Management:At the direction of the Technical Director spearhead the development of generative AI applications by fostering a collaborative environment. Engage with students technical teams and state agencies to align project goals timelines and expectations.
- Mentorship & Team Development:Play a pivotal role in nurturing the talents of young and new staff members. Provide guidance support and mentorship to the Northeastern student teams helping them grow professionally while contributing to the projects successes.
- Networking: Identify and network with other technologists and designers and invite them to help with team coaching and mentoring.
- User Research & Documentation:Conduct thorough user research to understand the needs and challenges of our state agency partners. Lead the documentation process for user needs ensuring that all product decisions are datadriven and usercentered.
- Product Strategy & Roadmap:Develop and maintain a clear product roadmap and list of ideas for potential future solutions that teams could take on that aligns with our mission and the specific needs of our governmental and civic partners. Ensure the product vision is communicated clearly to all stakeholders.
- Iterative Product Management:Oversee the teams product development lifecycle supporting the release of iterative updates and enhancements. Work closely with technical teams to ensure that the product remains agile functional and responsive to user feedback.
- InPerson Coaching:We encourage our student coop team members to be in the office at least three days a week to benefit from handson mentoring and coaching. We are currently hosting cohorts in Boston but will in the future expand to other campuses.
Qualifications:
Experience:5 years of experience in product management in government nonprofits or industry preferably with a focus on technical or AIdriven products or services.
Track Record:Demonstrated capacity to deliver products and deliverables on time. Prior experience managing coaching or mentoring teams especially in an educational or developmental context is highly desirable.
Background:Solid engineering/programming background. Passion for or experience in working with the public or social sectors or on civic tech.
Skills:
- Relevant technical degree (BS/BA/MS/MA in EE CS or equivalent) and/or 3 years of product development/management experience preferred.
- Ability to keep up with fast changing aspects of AI.
- Strong leadership and team development skills with an emphasis on mentoring young and new staff members.
- A commitment to the responsible use of AI for social good.
- Expertise in product management methodologies including agile and scrum frameworks.
- Proficient in user research documentation and synthesizing user feedback into actionable product insights.
- Excellent communication and stakeholder management skills capable of working effectively with both technical teams and nontechnical partners.
- A passion for public service and a commitment to leveraging technology for the betterment of residents.
- Interest in and commitment to mentoring younger product designers.
Examples of Our Work:
- Working with the Mass transit authority to create an accessible chatbot to improve paratransit services
- Collaborating with Innovate Public Schools and a network of parents on a tool to enable parents to translate summarize and get answers about their childs Individualized Education Program (IEP)
- Supporting Mass Department of Transportation to train new engineers using AI
- Working with the Executive Office of Energy and the Environment to simplify the process of locating and applying for state grants and loans.
- Building an AIdriven knowledge tool for quick access to policy and procedural guidelines for MassHealth employees.
For more check out You Will Learn:
This is an exciting opportunity to be part of a firstofitskind entrepreneurial initiative building AI for social good at scale. You will work closely with our founding team of Burnes Center Fellows including: Santiago Garces CIO Boston; Beth Noveck Professor of Experiential AI State of New Jersey; David Fields former Dean College of Professional Studies and public entrepreneur; and Henri HammondPaul Burnes Fellow specializing in civic engagement and technologyas well as a distributed network of coaches mentors and faculty.
Interested in Applying
If this role sounds like it might be a fit for you we encourage you to apply even if you dont meet all of the expressed qualifications. This is a Bostonbased position with some hybrid/remote work possible. Salary commensurate with experience.
The university is unable to work sponsor for this role now or in the future.
Position Type
Academic AdministrationAdditional Information
Northeastern University considers factors such as candidate work experience education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical vision dental paid time off tuition assistance wellness & life retirement as well as commuting & transportation. Visit for more information.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race religion color national origin age sex sexual orientation disability status or any other characteristic protected by applicable law.
Compensation Grade/Pay Type:
109SExpected Hiring Range:
$65540.00 $92573.75With the pay range(s) shown above the starting salary will depend on several factors which may include your education experience location knowledge and expertise and skills as well as a pay comparison to similarlysituated employees already in the role. Salary ranges are reviewed regularly and are subject to change.
Required Experience:
IC
Employment Type
Full-Time
