Draftworx Accounting Support Consultant
Draftworx Accounting Support Consultant
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1-3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This is a remote position.
We are seeking skilled and proactive Accounting Support Consultants to join our remote team. You will play a vital role in assisting our clients resolving their queries and training users on the effective use of Draftworx. If you have a strong accounting background and a passion for supporting others we d love to hear from you.
Key Responsibilities:
- Provide client support by resolving accounting queries via email phone and remote access platforms.
- Train users on Draftworx functionality and best practices.
- Troubleshoot and resolve technical or userrelated issues.
- Collaborate with internal teams to escalate and solve complex queries.
- Document common issues and maintain support documentation.
- Build strong client relationships through excellent service delivery
Requirements
- BCom in Accounting (CTA or BCom Honours advantageous)
- Completed SAICA or SAIPA articles
- Minimum 2 years of experience using Draftworx
- Strong understanding of financial statements and audit processes
- High level of computer literacy and the ability to troubleshoot technical issues
Preferred (Advantageous) Experience:
- Previous role as an Audit Manager
- Exposure to AGSA (AuditorGeneral of South Africa) audits
BCom in Accounting (CTA or BCom Honours advantageous) Completed SAICA or SAIPA articles Minimum 2 years of experience using Draftworx Strong understanding of financial statements and audit processes High level of computer literacy and the ability to troubleshoot technical issues Preferred (Advantageous) Experience: Previous role as an Audit Manager Exposure to AGSA (Auditor-General of South Africa) audits
Employment Type
Full Time
