Associate Manager
Associate Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Michael Kors is always interested in hearing from talented globallyminded individuals with a passion for fashion.
If you enjoy working in a creative fastpaced environment then we would love to hear from you!
ESSENTIAL JOB RESPONSIBILITIES
Meet sales goals
Assist in analysis of sales reports and data to determine the needs of the business and set business strategies
Set individual sales goals for management team and sales associates ensuring goals reflect store business goals
Continuously motivate sales staff to meet assigned sales and productivity goals
Support the development of associates sales techniques ensuring utilization of elevated levels of sales and service to maximize sales
Ensure selling staff is fluent in all aspects of product knowledge
Demonstrate sales leadership for staff by playing an active role on the selling floor team selling and coaching in the moment.
Collaborate with Store Manager to identify marketing opportunities to support sales
Develop events/incentives that will continue to grow customer base with particular emphasis on building local market
CUSTOMER SERVICE
Ensure all associates provide the highest level of customer service
Ensure staff maintains constant client communication through utilizing their client books
Manage client database and utilize information to increase sales and client contact
Resolve all client problems and complaints quickly and effectively
Empower associates to make decisions in the customers best interest that also support the Companys philosophy
OPERATIONS
Ensure facility maintenance presentation and organization
Ensure cash control procedures are properly followed including: bank deposits safe funds and petty cash
Control store expenses and maintain budgets continually striving to reduce costs
Schedule associates to maintain adequate floor coverage while maintaining payroll budgets
Monitor the movement of all inventory and ensure that staff adheres to all Shipping/Receiving policies and procedures
Meet inventory accuracy and shrink requirements
Understand and properly execute all management register functions
Support promote and assume responsibility for loss prevention in all areas of risk management physical security store cash controls inventory management interstore communication
Build and maintain good communication with members of corporate office regional office mall office and other stores
Exhibit proficiency in computer programs used by the Company including: Word Excel
Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis
MERCHANDISING/VISUAL
Implement and maintain all merchandising directives while partnering with Store Manager to ensure execution of effective merchandising strategies
Ensure the selling floor is neat clean organized and reflects the correct visual image at all times
Ensure presentation of all displays fixtures and all visual areas are reflective of current visual direction
Identify and communicate product concerns to Store Manager in a timely manner
Communicate inventory needs to support the business goal
HUMAN RESOURCES
Recruit train and develop staff ensuring all positions are filled in a timely manner with qualified personnel
Support implement and provide followup for all training programs seminars etc.
Continually evaluate the performance of each associate and provide constant feedback to ensure results
Resolve all human resources issues in a timely and effective manner partnering with HR when necessary
Ensure integrity of payroll and the payroll process
Ensure image and grooming standards are professional reflective of the brand image and adhered to at all times
DIRECT REPORTS
Assistant Store Manager(s)
Sales Stock Visual Supervisor(s)
Sales Assistant(s) Sales Stock Associate(s)
WORK EXPERIENCE
Minimum 4 years retail experience with 12 years specialty management.
At Capri we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences.Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age sex sexual orientation gender identity genetic characteristics race color creed religion ethnicity national origin alienage citizenship disability marital status military status pregnancy or any other legallyrecognized protected basis prohibited by applicable law. M/D/F/V
At Capri Holdings Limited our commitment to inclusivity and accessibility begins with the candidate experience. If you require a reasonable accommodation for the interview or application process please contact our Diversity and Inclusion team at .
In compliance with certain Pay Transparency laws employers are required to disclose a salary range. The salary for this position will vary based on role requirements skill set and years of experience.
Compensation Range:
Local Minimum Wage up to $38.00Required Experience:
Manager
Employment Type
Full-Time
