Maître D' | Part-Time | The Ra Ra Room
Maître D' | Part-Time | The Ra Ra Room
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Job Description
Oak View Group
Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.
Position Summary
The Matre D serves as the face of the dining room ensuring guests receive a warm welcome and exceptional service from arrival to departure. This position will assist in overseeing the frontofhouse host team manage reservations and seating arrangements and coordinates closely with service and kitchen staff to maintain a smooth flow of operations and outstanding guest experience.
As one of the first points of contact with guests the ideal candidate must exhibit enthusiasm desire and allround passion for hospitality excellence.
This role pays an hourly rate of $20.00$25.00.
Benefits for PartTime roles: 401(k) Savings Plan and 401(k) matching.
This position will remain open until July 31 2025.
About the Venue
The RaRa Room is a member only restaurant created by Mario Carbon Rich Torrisi and Jeff Zalaznick. The restaurant pays homage to the essence of the great Gatsby era. The RARA Room is a speakeasy style setting reminiscent of early 20th century New York where delicious exceptionally we prepared food was served in the style of elegance and comfort without being pretentious.
Responsibilities
- Greet guests warmly and ensure a high level of hospitality from the first point of contact.
- Manage and coordinate reservations using reservation software ( Rooms).
- Organize and supervise the seating plan ensuring efficient table turnover while honoring guest preferences.
- Maintain communication with kitchen and wait staff to ensure prompt and seamless service.
- Train and supervise hosts/hostesses and sometimes frontofhouse staff.
- Handle guest complaints and special requests promptly and professionally.
- Monitor dining room atmosphere and cleanliness ensuring alignment with brand standards.
- Work collaboratively with the management team to implement service strategies and special events.
- Uphold compliance with all health safety and sanitation standards.
Qualifications
- 12 years of restaurant experience in high volume and fine dining restaurants.
- At least 1 year experience leading a front door team.
- Previous Maitre D experience desired.
- This is a parttime position requiring open availability particularly for Thursday through Saturday shifts and eventbased scheduling.
- Basic computer knowledge with the ability to communicate.
Strengthened by our Differences. United to Make a Difference
At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.
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