Overnight Valet Parking/Door Attendant - DoubleTree by Hilton Alana Waikiki Beach
Overnight Valet Parking/Door Attendant - DoubleTree by Hilton Alana Waikiki Beach
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1 Vacancy
Job Description
EOE/AA/Disabled/Veterans
The beautifulDoubleTree by Hilton Alana Waikiki Beach is looking to add an Overnight Valet Parking/Door Attendant to the team.
Do you have a genuine spirit to serve and want to enhance your hospitality skills Apply today! Be part of a team that is ranked #1 on Great Places to Work and on Fortunes Worlds Best Workplaces list!
Classification: Full Time
Schedule: Varies Overnight
Starting Hourly Wage: $18.08
The ideal candidate will:
- Represent the hotel at the main entrance by greeting arriving and departing guests enthusiastically.
- Transport guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices.
- Direct traffic at the main entrances to ensure the drive is always accessible.
- Provide luggage assistance delivering luggage to guest rooms upon arrival and departure.
What will I be doing
A Valet Parking/Door Attendant is responsible for transporting guest vehicles in a prompt and courteous manner to and from the parking structure using safe driving practices. Escorting arriving and departing guests in a friendly courteous manner to and from their accommodations transporting their luggage. Acquaints each guest with room and features.
- Operates vehicle using safe driving practices to ensure safe delivery of vehicle to and from the parking garage.
- Ability to operate vehicles with automatic and standard transmissions.
- Tickets vehicle writing guest name room number car license make/model amount of charge and length of stay on ticket. Follows established procedures for car control including but not limited to maintaining neat accurate logs of keys and completing required valet parking log sheets and reports. Retrieves information on guest vehicles and claim checks using Valet desk computer system as needed.
- Greets and thanks guests in proper English using a clear pleasant voice. Responds to inquiries with accurate information regarding directions to local attractions car rentals meeting rooms etc. according to individual needs. Assists guests with taxi services wheelchair requests parking options etc.
- Promptly answers Valet phone using positive and clear English communication. Verbally arranges and confirms parking valet requests from guests and makes appropriate arrangements for bell desk services. Responds accurately to general inquiries regarding hotel services and attractions.
- Opening car doors and unloading/loading of luggage to ensure the smooth flow of traffic in the valet area issuing claim checks and tagging bags as needed. Assists guests with checkin procedures.
- Ability to lift carry or otherwise transport luggage weighing a maximum of 75 lbs.
- Retrieves guest items from cars busses vans and carts. Grasp lift carry and/or load luggage and packages onto a bell cart to transport items throughout hotel to designated room. Navigates bell cart through public areas guest room corridors and to elevators.
- Escorts customers to accommodations visually inspects room and telephone and deficiencies such as towels to housekeeping immediately. Points out room features and directory for reference.
- Organizes and store luggage as necessary in a designated area.
- Greets customers immediately with a friendly and sincere welcome. Remain calm and attentive especially during heavy hotel activity and emergencies.
LICENSES OR CERTIFICATES
Valid drivers license and good drivers abstract required.
GROOMING/UNIFORMS
All employees must maintain a neat clean and wellgroomed appearance. Specific uniform guidelines and/or required articles of clothing will be explained to you as a part of the orientation process.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality Were passionate about delivering exceptional guest experiences.
- Integrity We do the right thing all the time.
- Leadership Were leaders in our industry and in our communities.
- Teamwork Were team players in everything we do.
- Ownership Were the owners of our actions and decisions.
- Now We operate with a sense of urgency and discipline.
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
The Benefits Hilton is proud to have an awardwinning workplace culture ranking #1 Worlds Best Workplace by Great Place to Work. We support the mental and physical wellbeing of all Team Members so they can Thrivepersonally and professionallyin a diverse and inclusive environment thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
- Access to your pay when you need it through DailyPay
- Health insurance
- Career growth and development
- Team Member Resource Groups
- Recognition and rewards programs
- Go Hilton travel discount program
- BestinClass Paid Time Off (PTO)
- Supportiveparental leave
- Employee stock purchase program (ESPP) purchase Hilton shares at 15% discount
- Debtfree education:Access to a wide variety of educational credentials(ex. college degrees high school completion Englishlanguage learning digital literacy professional certificates and more)
*Available benefits may vary depending upon propertyspecific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Employment Type
Full-Time
